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September 2025 by Faustina Cuevas
This store is honestly the best! The customer service is 10/10, and the efficiency is even better! I made the mistake of going to another store, and I deeply regretted it because the customer service did not compare to this store & the amazing employees. They’re truly excellent!
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September 2025 by Lisa Harris
How can I prevent issues with pre shipment with USPS? I shipped 2 items on Aug 16th and unfortunately they didn't make it and I have lost my paid funds from the buyer. I do ask for receipt but told its not helpful. Just trying to see what I can do moving forward.
Thanks !
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September 2025 by Stacey Chu
Super helpful and very accommodating for a tricky package
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August 2025 by Ice_ Butter1823
Came in to ship two items having no experience doing so. Ray took me through step by step and helped me get it done much quicker than I expected it to take. Great customer service!
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August 2025 by Ignacio Badiola
I asked yesterday if they had a laminating machine. They said yes. I returned today to get something laminated and told they don’t have it.
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July 2025 by Kathleen DePietro
The UPS store rocks! They always give the best service.
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June 2025 by Diana Sironi
Easy spot for Amazon returns in addition to normal stuff. Friendly ppl in there.
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April 2025 by Diane Holey
Swampscott UPS store is the BEST!
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March 2025 by LAAMOUR JAOUAD
0 customer service
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February 2025 by Kyle Malone
Came in this morning to over night an envelope. I forgot to get his name but the guy who helped we was very friendly and made me feel very welcomed, even if I was stumbling over my words from a hectic morning haha. Thank you again for a great experience! I’ll definitely be back.
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February 2025 by Ann Delo
Efficient friendly helpful employees here!!
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February 2025 by Karen Rufo
Friendliness, great customer service. Never have been disappointed with staff at Swampscott, Ma store.
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January 2025 by Michael Romano
I went to the Store on January 31st to print two Pages and they charge me almost $3 bucks for two Pages that is ridiculous because it would have been cents for two pages, very bad experience and overpriced, I wouldn’t recommend this place to print documents.
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January 2025 by Cait Webber
Despite the owner quote, there is in fact no Notary service at this location
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December 2024 by Kevin Martin
My wife and I went to the store to ship a piece of furniture on the evening of 12/6. The store representative told us it was too big to ship and it clearly was not (at least 20 inches to spare on the 120 inch limit, the piece was 44x20x32 inches all around). He was rude, condescending and unhelpful throughout the entire interaction. Will not be going through UPS anymore.
