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July 2024 by Dawn Welshman
Moving from another state, and switching carriers left us with a lot of questions. However, Zach worked with us and made the process extremely easy and budget friendly. We are excited to work with AT&T and the staff at the Swansea, MA location. Thank you for a smooth transition and a great experience!
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July 2024 by Gary Emard
Great people that work there.
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July 2024 by Kriss Krupa
Phenomenal customer service from Jessie at the Swansea store. We had quite a few services that needed to be done and he was kind, patient and very knowledgeable. I’d highly recommend this store and ask for Jessie or Brendon. Both were amazing!!!
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July 2024 by julie bonanca
Swansea Location assistant Jesse was amazing. He spent two hours yesterday with me updating everything and I went back today with the phone that he ordered came in today and he spent two hours again trying to download all the old information into the new phone. Never had any kind of issue greeted everyone when they walked in can I help you had like At once, he was amazing. I think he needs a raise like that is what makes the world go round and business is better..
Thankyou, Julie
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July 2024 by Lynne Barry
Brennin is a rock star. He was thoughtful, kind, knowledgeable and made my experience with AT&T five stars. He presented options that were best for me and went above and beyond to make sure I was happy with the outcome. He continued to advocate for me each step of the way to ensure I had the best products, best price and best experience. I highly recommend this location. Thank you Brennin.
Zach was also very kind and helpful too. What a great team!
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June 2024 by MICHAEL BLAZER
Zach had patience, knowledge, and even stayed past hours to be sure we were satisfied.??
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June 2024 by Taylor Kuttner
Zach was extremely helpful and caring. He helped my father and I merge our plans and upgrade his phone. He took the time to explain the billing process, upgrade options, and so on. I’ll absolutely be back in the future when it’s time to upgrade my phone!
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June 2024 by Alexandrea Carreiro
Zach was very knowledgeable and helpful. I would definitely recommend this AT&T!
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June 2024 by mary rodriguez
Zach is always so knowledgable and helpful when we go into the store. Best customer service experience we have had.
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June 2024 by matthew caradimos
We came into the Swansea store with a bunch of issues . Lost phone, In need of upgrades and new lines. The team here all collaborated and worked with us making the experience great! We switched to first net , got a new line , free watch , free iPad and lowered our monthly bill by $40 . Highly recommend visiting this store and working with the staff here.
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June 2024 by Sheri Baker
Zack is as knowledgeable and friendly. A great in store experience.
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May 2024 by gail lopes
Very pleasant and helpful.
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May 2024 by Jennica Clohecy
Brenin was awesome. Very informative, patient and kind.
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May 2024 by Kiki charette
We had an amazing experience. Trevor was so nice to us. We had an awesome experience and he was extra helpful
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May 2024 by Michelle Massa
Brenin was very helpful with my situation and getting me a new phone same day. Very great customer service.
