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January 2024 by Gary Courtney
John Gomes was a super great salesman right from the very start. No pressure, answered all my questions and more. Can't say enough about how I was treated at this dealership by the entire team, unlike others.Extremely happy with my 2024 Telluride.Sincerely, Gary Courtney
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January 2024 by ken p
I have been wanting to look for a hybrid for awhile now, I did some searching and was looking for a vehicle with great gas mileage. I ended up coming across the Kia Niro hybrid, I saw one and knew it was what I wanted. I usually end up with the same color choices for a car which was either silver or charcoal. I had come across this fire orange and was like something definitely different about it. I had worked with David thru the process at one point I was interested in the mineral blue but ended up with my original choice. Thank you David and route 6 Auto Mall. If you have a chance check out this dealership, didn't have any issues and all my questions were answered. ?
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January 2024 by Kelly Da Silva
I am writing to express my utmost appreciation and admiration for the exceptional service provided by one of your salesmen, Lucas Berge during my recent car purchase. I strongly believe that his outstanding performance should be recognized, and he should be duly rewarded for his exceptional dedication and expertise.To provide some context, Lucas not only sold a car to me but had previously assisted my husband and daughter in their respective car purchases as well. His consistent professionalism, knowledge, and commitment to ensuring customer satisfaction have left an indelible impression on our entire family.From the very first interaction, Lucas exhibited a deep understanding of our needs and preferences. He patiently listened to our requirements and diligently guided us through the various vehicles available, providing insightful information and valuable recommendations. His genuine passion for cars and unwavering dedication to ensuring the best fit for our family were evident throughout the entire process.What truly sets Lucas apart is his exceptional ability to build strong relationships and maintain a personal touch with his customers. He went above and beyond to ensure that we were not only satisfied with our purchases but also felt valued as customers. His attention to detail, prompt follow-ups, and willingness to address any concerns or queries demonstrated his commitment to customer care.Furthermore, Lucas has now taken it upon himself to assist my parents in finding a new car. His eagerness to extend his exceptional service to our extended family is a testament to his dedication and commitment to going the extra mile for his customers.In light of Lucas's outstanding performance and unwavering commitment to customer satisfaction, I strongly believe that he deserves recognition and promotion within your dealership. His knowledge, professionalism, and exceptional customer service skills make him an invaluable asset to your team. Additionally, I also believe that he should be financially compensated for his exceptional performance, as it would serve as a testament to your dealership's commitment to rewarding and retaining exceptional talent. I trust that you will take this feedback into consideration and acknowledge Lucas's outstanding contributions. It is my sincere hope that you will recognize his exceptional performance and reward him accordingly. Thank you for your attention to this matter. I appreciate your commitment to providing exceptional customer service, and I am confident that Lucas will continue to excel under your guidance.
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January 2024 by Pat Passano
This dealership went out of their way to find me the vehicle that I wanted, after having a terrible experience with another RI Kia dealership. Didn't think twice about going over the line to Massachusetts. Within 5 days of my 1st call, I was picking up my new Kia. Very customer friendly dealership.
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January 2024 by Casey Zeoli
From the minute we drove onto the lot to the minute we walked out the door it was a smooth process. David was extremely helpful in providing information and accommodating when it came to needing to go for a second test drive. We never felt pressured or rushed to make any decisions. We will definitely be bringing our business back to Route 6!
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January 2024 by 3 Smacks
Online is terrible. Don't bother asking the online person a question, all they will do is ask your name and email for future harassment. They don't know the pricing or anything else, they are strictly there to get your info and try to talk to into something, the kicker is I've been trying to purchase as long as the Price fits my budget, but that's not good enough because if they want my business a simple pricing will suffice. Now i will never even attempt to contact this deadership again and make sure to tell the truth On my podcast. YOU DON'T NEED MY LIFE STORY FOR ME TO ASK A PRICE! Terrible business practice and I'm positive its costing you money because I'm living proof.
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January 2024 by Beth Crastnopol
John was fantastic. This was the easiest most efficient car buying experience. Every detail went smoothly. I appreciated John’s expertise and no- pressure app. I will definitely recommend Rte 6 Auto Mall.
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November 2023 by Jennifer Shipley
Best experience from beginning to end. Luis was awesome and made sure I drove home same day in my new car! Fast and to the point. I felt comfortable and they found me the perfect car! Even the IT guy took time to explain each and every funky new feature!
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November 2023 by Joseph M.
Completely unethical and dishonest. This dealership tried to sneak in a market adjustment fee that was higher than what was listed online, in direct violation of Attorney General Healey's Automobile Advertising Advisory.I saw a 2024 Kia Sportage on Route 6 Auto Mall Kia's website that I was interested in. The online price shows a $1,495.00 market adjustment fee. I then went into the dealership and worked with salesman Syed Mahmud. Mr. Mahmud tried to add a $4,000.00 market adjustment fee instead of what was listed online. When I informed him that the online price was different, Mr. Mahmud insisted that this was the correct market adjustment fee for this vehicle. Only after I demanded my keys back, so that I could leave, did the dealership attempt to honor the listed price online.
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November 2023 by Nancy M.
Never EVER bring your car here for any type of service, including the basic oil change. You would think someone would know how do you do an oil change and you know, but you have to put oil back in the car once you change the filter. They also put my tires on backwards. Literally bring your car anywhere else in the world but here.
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October 2023 by Dan Kaiser
My wife and I showed up on a Sunday and were just walking around looking and David found us quickly asked what we were interested in and quickly got us behind the wheel of a few vehicles to test drive. We did some paperwork and bought a vehicle. This was an easy fun day that had zero stress and we were in/out within 3 hours. This is our second purchase at Kia this year. We appreciate the process and the professionalism that David and Louis provided at the RT 6 Automall. I do tell people to take the ride and give this place business as it’s my dealership of choice. We will continue to buy our vehicles here in the future.
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October 2023 by GAMA147K3
Lucas was one of the best car salesman I had the pleasure of working with! He knew the answer to every question, was extremely personable and made me feel like I made the right decision! I felt confident in my decisions and would highly recommend you see him!
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October 2023 by alison pereira
John was very helpful to find the right car for the right price! A special thank you to Rob in financing. Overall a great experience!We are happy to continue to do business here Rt 6 Automall Kia.
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October 2023 by Cheryl Goulart
I had such a great experience buying my car at Rt 6 Kia. The Sales Manager Mark and our Sales Representative Bryan were very helpful and knowledgeable while choosing my Seltos. I have never had such a pleasant experience buying a car! Thank you Ry 6 Kia staff!!
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September 2023 by Sean Harrington
Lucas made the experience quick and painless! So thankful to have him as our salesman, very professional and courteous to all of our family’s needs. I would absolutely recommend him and this dealership for your next vehicle.
