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December 2023 by Maryellen Moore
i have a dog with cancer and CBD helps ALOT with her symptoms, I ordered CBD less than a week ago, I just got it today and also got 3 free samples, a text to say it had shipped and a personal note- PLUS, it wasn't expensive! Love this store, I'll be reordering! Thank you Derek and Corrin for your product and stellar customer service!
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November 2023 by Laura Gosselin
I shopped Online this week and My Order was shipped the Same Day. The Prices are very reasonable. More Importantly, the Customer Service is Exceptional. Highly Recommend!
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November 2023 by S B
I am now a customer for life! This company is top notch from customer service to product quality. I received my order plus a few surprises. Thank you so very much!!!! You know how to make your customers feel special and I sincerely appreciate that!
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September 2023 by Belinda Bourjeili
We have been customers of Mass Apothecary for over a year now. My Husband and I absolutely love their products. Especially when they send samples and reel us into a new product that we end up liking. The customer service is amazing. Derek and Corrin wonderful people. We recommend The Mass Apothecary to all of our friends.
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September 2023 by MAt Robertson
I have ordered CBD products from several retailers online, but none of them had the amazing customer service and quick shipping of The Mass Apothecary. Pair that with the quality products and I will be a return customer for sure!
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August 2023 by Raymond Thomas
I decided to give this place a shot recently, while looking locally for cbd products for inflammation.One week later and I’ve already placed a second order.this place actually has the best customer service I’ve ever seen ..They process things quick and will call you if there’s questions about your order. Your order is packed, shipped, and delivered ridiculously fast. The owner makes themselves available and accessible with questions.It’s really nice to spend my money at a place that seems to genuinely appreciate my business.10 out of 10!
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August 2023 by moe horton
Visited the Apothecary with friends today. Was met with the owner Derek who is an intelligent young man that explained to us the benefits of the products he offers. He’s knowledgeable beyond his years in not only the products but the interactions with human anatomy. We all left feeling confident that we are in good hands at the Apothecary with Derek at the helm.
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August 2023 by racheal falbo
The absolute greatest customer service I have EVER experienced! For working retail myself for over 15 years this actually means a lot! Derek himself bent over backwards to make sure I was happy with my purchase. I was so happy with my purchase and lovely surprise I have and will recommend this site to anyone and everyone!!! So amazing!!! ❤️❤️❤️
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August 2023 by Craig Johnson
Amazing service. Mass Apothecary filled my order and delivered it in 3 days in south Louisiana. They actually texted me to thank me for the order and fill me in on shipping schedule. The package arrived with a couple of free gifts and a thank you card. I couldn't be more pleased. Wishing them every success in the future. I will be back.
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July 2023 by Adam
Best Company EVER!This is the Best Company I have ever done business with! I don’t mean just the Best CBD store, which they are, I literally mean of all businesses they are the Best!The outstanding customer service from the owners, Corrin & Derek, are truly unbelievable, especially in today’s world. No wonder they have a full 5 star rating on Google. I, 100% recommend anyone interested in these products, do yourself a favor and do business with The Mass Apothecary. You will become a lifelong customer like I have, I guarantee it! I especially loved all the special touches they do, I’m not going to give them away, I want you all to see them for yourself. But, I will mention the stickers on the box are such an awesome touch! It’s like receiving a present when the package arrives, it’s sure to put a smile on your face. Which in my opinion is priceless!
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July 2023 by Margaret LeMontagne
I've spent a lot of time looking for high quality CBG and CBD products and I think I found my place! The owner reached out when something I ordered wasn't readily available and replaced it with something better and added a gift at no charge. They also offered an open line of communication to discuss any questions I had and I appreciated it very much.
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May 2023 by Karen Reed
After ordering my gummies, I got a call from Derek indicating there would be a slight delay in shipment of my requested flavor and offering another. No worries on my end, but I was so impressed with the personal service. Nobody does that anymore! When my order arrived they had enclosed a hand written thank you note. Nobody does that anymore! It is so nice to be appreciated as a customer. Derek is awesome and I recommend Mass Apothecary to everyone!
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April 2023 by Naomi Wright
They are so nice and awesome. Will answer 1,001 questions happily if you have them. Packaging was neat and tight to help avoid damage. And the handwritten directions were great! Highly recommend them!
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March 2023 by Barbara Vennell
I love this place ! The mass Apothecary is gonna be your last stop to shop instead of running all around looking for what you need. There a small business that is growing but a very personlized business. They really care ! I ordered a couple of things and to my surprise I was sent some free gifts. Stuff that I normally would have not bought like the Delta rice crispies because I usually vap. But to my surprise had tryed it and loved it so for now on that's going to be part of my order. Also I got a real handwritten letter attached to my order slip for thanking me for my purchase. Really I should be thanking them and did. I reached out to Derek and told him how happy I was with him and Corrine the other owner that to even more to my surprise got a thank u answer back . Look there real people who care and if u wanna keep getting treated right stay here with The Mass Apothecary I am .
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March 2023 by Hols W
I purchased my first Vape and other items from this store, and I’m so happy I found them online! Derek had personally called me to let me know that one of the items I purchased was on back order and apologized for it and upgraded some of my items. He was super helpful and super nice! The delivery was fast, and so I far I love all my items! I will definitely be a reoccurring customer!
