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February 2024 by Rhea Sunshine
I walked in the store and did not have a reservation. The gentleman was very kind and he got me into a U-Haul that day. Thank you for your kind service. I would recommend this U-Haul location for your truck and storage needs.
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February 2024 by Nicholas Bernier
Great experience at the Swansea location. Both employees that I interacted with were pleasant, professional, and conscientious.
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October 2023 by Amanda Afonso
The truck was clean and ready for us at rental time. Rental pick-up and drop-off was easy. The price was exactly what was quoted. Couldn't have asked for a smoother experience!
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September 2023 by Richard Canha
What a waste of time. Went in for two boxes on Sunday 9/17 at 430pm and associate stated he couldnt sell me anything because the POS system was down. I said not too worry as I was paying cash. He then said he still couldnt sell the boxes because we would never be able to figure out the tax without the computer.Are you kidding me?? This guy is too stupid to take the price clearly stated above the boxes and add 6.25%???COMPLETE IDIOT!!The owner must really be proud of the super geniuses he has employed at this location.
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September 2023 by David Cabral
Pickup and drop off were handled promptly and professionally. Vehicle was clean and performed well.
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May 2023 by David Szewczyk
When they tell u to check for damages, they say it's fine, they know what they are. Not very professional. He said check for stickers on damage, don't think they had enough. But it worked for what I needed. Wouldn't recommend.
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January 2023 by Heather Trahan
They always have rentals and they're clean. Friendly service and quick
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November 2022 by Tammy D
This is one of the best locations for U-Haul I have ever been at. Many a different options for storage all drive up and extremely convenient from many different highways. What I like most is they have every single piece of equipment available you would need which I've never found at any other U-Haul.
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August 2022 by Lissamasters
I have my life in storage here ever since my move...nearly one year now. At the actual time of the move came a horrific storm and schedules had to be shifted and changed... Craig, the facility manager, went above and beyond to accommodate absolutely everything to make a traumatic experience and time much less so. They are always friendly and helpful...just great folks -- all of them! Highly recommend!
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April 2022 by Ralph Beach
It was great and the people were courteous and I had enough room to do everything I needed to do.
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April 2022 by Knud Hellested
Quick and easy process to rent. Friendly staff
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January 2022 by Nichelle Purvis
Absolutely wonderful customer service!!! Thank you
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November 2021 by EJ Mitchell
The man who helped me was wonderful.
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November 2021 by r c
Great staff
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July 2021 by Mike Mc Cormack
Always boxed