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January 2024 by Jacquie Fernandes
Staff members need to be trained on how to communicate better. I had the worst experience only because I forgot my membership card. The staff had no patience to work with me in downloading the app or finding another alternative to pay—horrible customer service. I am very disappointed. She shouted back at me, “Go ahead and cancel your meetings,” after I said I would cancel my membership because of how I was treated.
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January 2024 by Peter Passias
Had the most wonderful experience with my Tire Purchase and installation at BJ’s in Taunton. After shopping multiple sites and speaking with several competing tire dealers I was fortunate to speak with Tristan at BJ’s. It was so refreshing to get someone so knowledgeable in all aspects of his job along with being so helpful, personable and competent. He took the time to answer my questions and shared his knowledge and experience that resulted in the purchase of 8 tires for me and my daughter. It’s was nice to know that the installation was completed by an extremely competent person that takes pride in his work and truly cares about his customers. I give the experience a 10++ BJ’s is extremely fortunate to have such a valuable team member working for them. Thank you Tristan and thank you BJ’s.
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November 2023 by Maggie B
This has to be my favorite place to shop. Excellent options, great deli, and the meat department is amazing!
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November 2023 by Debbie Davignon
BJ’s is great to shop at for everythingI like the clothes they have too
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September 2023 by Diamond Kartel
It's hit or miss with a huge line at the Register. But, the Staff is usually doing their Best...
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August 2023 by Matt Flashner
I didn't know I worked for BJs. I didn't know I had to man a register to checkout my own groceries after 12+ hours of working my "first" job. I've guess being a member since 2008 has perks! I get to pay a yearly membership to have the pleasure and exclusivity to get to buy groceries and check them out myself. Rather drive further away to pay a membership that will actually give me basic service.
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August 2023 by Jennifer Nassise
Terrible customer service. I was on hold for over 15 minutes and then they just hung up on me.
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February 2023 by Tiffany Sweet
Just went last night I got some chicken wings and my boyfriend heat them up and they are bad. Also bought deli meat they gave me the wrong thing didn’t know I’m supposed to open the bag and check it because I can definitely tell it’s got different seasonings and all I want it. It was just a regular plane.
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February 2023 by Tanisha Jean
The BJ’s in Taunton is racist to black people. An ugly frumpy white guy checking my family and I out tried to accuse us of stealing! He clearly was not looking at the receipt properly and could not count at all!
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January 2023 by Robin Dabreu
I love BJ's! You can find good deals on great stuff. I buy a lot of clothing there.
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January 2023 by T S
Propane machine is consistently “broken” when the tire guys don’t feel like going outside. Very inconvenient.
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December 2022 by Tim S
Propane machine is consistently “broken” when the tire guys don’t feel like going outside. Very inconvenient.
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December 2022 by Roger Wheeler
Very disappointed with BJ's today. As a paying member My expectations are not to have 2 check out people and 15 people in line to get out. Why pay to be a member if you can't even check out ? 4 registers with 12 items and 4 with 15 item self check out. Nope, don't bother. Monday morning at 10:45 11/14/22.
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December 2022 by Butch W
Very disappointed with BJ's today. As a paying member My expectations are not to have 2 check out people and 15 people in line to get out. Why pay to be a member if you can't even check out ? 4 registers with 12 items and 4 with 15 item self check out. Nope, don't bother. Monday morning at 10:45 11/14/22.
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October 2022 by James Silvia
I was there for online order pick up and the process ran very smoothly.
