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February 2024 by Alan T.
Worst bank I've ever dealt with. Set up my loan for automatic payments and they can't get it right. They don't take money out when due and then send late notices. Will tell everyone I know to stay away.
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August 2023 by Mike M.
I applied for a job and received no response.. At least the bank could give the standard rejection notice..
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December 2022 by D B
Find yourself a bank that understands the value in your continued business.
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December 2022 by Sterile Processing Department
The person left me on the phone for over 40 minutes past the bank's operational hours of noon. Got left with a locked card with no access to my money for the weekend. I have been a customer for over 26 years if it even matters I will be closing my account with the bank and will be moving on!!
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November 2021 by Hamisu Usman
FOREX INVESTMENT I never believed my life will change in such a manner, i saw a review on a page about MRS ARIELLA CRYPTO and before then i have never risk money doing anything online with anybody because i think i was so wise and never want to be cheated, but when i contacted her and she explained everything to me concerning trading and the profit i can make within a week i was convinced to give a trial and why i risked to invest $1000 was because i don't need to send her th
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August 2021 by Derick DaCosta
Had this bank since i was in high school and they never let me down.
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September 2020 by Sandra Batres
The Rehoboth branch is not customer friendly. Every month I cash a check that is from Bristol county savings bank. Same account holder, and my same license. Twice I was told that the signature on the check did not look authentic from the person that wrote me the check, and now today they would not cash my check because my license expired last month. Well in COVID the registry has extended license renewals out 6 mos, and that gives me until December to renew. I called the registry and they said the bank should have cashed the check because they were all notified! Instead the teller told me to renew on line, I told her I can’t because I need a new picture.. none of her business I might add...so my License expired last month, four days before I cashed last months check so I asked why did she cash it last month, her reply was because it was only expired for a week... so let me get this straight, you do take expired license but you choose who’s and when to take them! I choose to cash personal checks at the bank they are drawn on so I don’t have the head ache of overdraft charges if I deposit the check and it does not clear..so after talking to the attorney generals office today, I was clearly discriminated because I choose not to open an account at your bank. That is in these times un acceptable . I have gone to that branch for the last 14 months and have cashed the same check, so it just makes no sense to me. In closing I would like to say that no one has extra time to run home and look for a passport, then go back to the bank and wait another 20 minutes and get harassed...it’s just extremely poor customer service, but then I’m sure you know that with the extensive training one must under go to work with the public!
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September 2020 by Marcus B.
This is the most worthless and unreliable bank I've ever dealt with. I had a classic truck loan though them. Let's say they hate to deal with anyone that pays more than the payment amount. Every time I paid over they held out on sending any statements. I went almost 6 months without a statement after asking for one multiple times. Could never reach anyone. Then when the mail got slow I sent in payment (without a statement) and the mail lost it for 3 weeks so I reissued and overnighted payment. My old payment showed the same time as my new one and they still reported me to the credit bureau even though they had proof it wasn't my fault.
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February 2020 by Linda Stairs
thank you so much to Jaqueline Theis.such a wonderful personality and very professional.
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January 2020 by John Duggan
Easy to maneuver....love the Online Banking app!
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December 2019 by Perrilous The Destroyer
Been at this bank since i had my account first opened when i was 12. Im now 25. So yeah they're a good bank. :]
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December 2019 by Arlene B.
Been my bank forever as it is local and they had one near my workplace, made it easier back then. Never had a problem. Had one car loan and now mortgage and everything has been great. All the tellers and loan officers have been friendly and knowledgeable.
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November 2019 by Magdalena Gonzalez
(Translated by Google) I was a family court date and the judge is very kind. And I sing that place
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November 2019 by Queeny M.
I can see why the ratings for this bank are extremely low. If I could give them less than one star I would. I received a large settlement recently and went into a few banks today to see who I felt I could trust with my money. I chose to go to them first because they were very close to my job. They kept asking me for several pieces of documentation, sending me to one person to another and from one office to another. I felt extremely uneasy there. I would stay far away from this bank if I were you. I was able to open up an account with Citizens Bank within minutes.
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August 2019 by Dale L.
Can hardly believe that this bank does not have the means to be able to pay off a loan via over the phone, or even electronically! You MUST send it in!! Need to get it in gear people!
