Kohl's is a popular retail store known for its commitment to customer satisfaction and community involvement. The store offers a variety of products, including fashion, footwear, beauty items from Sephora, and home décor, all designed to fit different personalities and budgets. Customers appreciate the friendly and helpful staff, although some have noted occasional delays at checkout and during returns, particularly when store traffic is high. While the store is generally clean and organized, some shoppers have mentioned that certain sections, like the homegoods bedding and suits, are lacking, leading them to seek alternatives. Despite these concerns, many customers enjoy their shopping experience at Kohl's, highlighting the positive interactions with staff members and the overall shopping environment. The company values community well-being through its Kohl's Cares initiative, enhancing its reputation as a place where inclusivity and support are prioritized. Kohl's also provides convenient shopping options, including in-store, online, and through the Kohl's App, making it easy for customers to find what they need.
End of season deal are ok, still plenty to choose from . Space in the store is tight.
October 2024
Staff are always helpful and friendly. I very much miss the homegoods bedding section and the largely missing suit section...how can u buy a suit online...bad choice to get rid of it..to9k our business to jcpenny..I have 3 young men that need suits.kohls loss
June 2024
Always great buys and a great selection of merchandise.