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November 2023 by jose monteiro
Best dealer around the owner goes out of his way to make his customers happy,5 star
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July 2023 by Heather Marques
Gave me a car that broke down every 2 weeks. Engine light kept coming on and they kept finding “different” reasons. I’ve been towed twice back home.On two separate occasions they had they car for a week and once over the weekend. When I picked up car I had to wait. It wasn’t even on property. 20 minutes I waited and when returned oil was smeared on interior and issues wasn’t fixed.Car stopped driving completely June 12 2023. Brendan and Laurie Loftus we’re made aware. Yet on July 12th I got a voicemail to call him.Today when I returned call he’s response was“I thought you were bringing me the car to fix” …clearly they don’t listen/pay attention or care about the safety of their customers.THE CAR STOPPED DRIVING AS I WAS ON THE HIGHWAY… ONE LANE.I had to wait 2 hrs on the side of the road to get towed home for a car that was just purchased in December with 70,000 miles on it.& since I got the car to work and I can’t get to work with the car I had to take it off road because I’m not working. Whilst doing so the RMV and insurance was kind enough to inform me that the vehicle is not registered properly (go figure)I filed for lemon law arbitrationBrendan Loftus then threatened me today. Of repossession & others things via phone call.Threatening me was a mistake sir.The public will be aware of your shady practice.I cannot add videos so the pictures will have to do. TikTok will take care of the videos.
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July 2023 by barbara jean Nagle
the best auto experience I have ever had. Owners are awesome and easy to work with, they do everything possible to make you happy. I would recommend them anytime for a great car deal.
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March 2023 by Billy Bryden
Every vehicle on the lot seems like it was hand picked. Definitely nicer examples of what's available for used cars.I picked up a Mustang yesterday. This car was fully reconditioned and serviced as it should be.No disappointments here. I'll will certainly do business here in the future!Thanks again!
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February 2023 by Dugas
DO NOT buy a car from this place. I know some reviews can be passed by, but please for the love of god don’t. We put down $4,500 and paid every month except ONE month late and they repoed the car. We tried to make payments before they even filed for repo with PROOF of trying to make payments and they basically said “good luck in court” and told us to leave. I’m begging you to avoid this place at all cost and DO NOT speak to the women in the back.
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February 2023 by Freddy Jimenez
Went there to buy a car and the salesman or the owner of this bussines treatme like I’m too broke to afford a car, and wasn’t helpful at all talk whit him about 2 min, went to the Toyota dealership (east providence)and got a car there.Best desicion ever, because the majority of the cars in loftus are trash, if buy from them be ready to loose your money
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February 2023 by Stephen D.
If there has ever been a place to avoid at all cost, It's THIS place! Brendan will treat you like a friend and turn into your worse enemy/nightmare. They're in the business to make money off crap cars and that's it. They intentionally don't take money out of your account, then repo the car and demand FULL PAYMENT for the balance owed ON THE ENTIRE CAR (What a scam)! The lady (Lori, I think her name is, Brandan's ex wife (shocker)) that does the financing in the office is a complete demon! Do yourself a favor and go ANYWHERE else to buy a car, you'll thank me later. BTW, a law suit will be coming their way for multiple business infractions.
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December 2022 by Vanessa Ridings
I purchased my truck from here in 2017, he was great everything. Friendly helpful. I plan on buying my next vehicle from him. 5 stars from me.
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November 2022 by Ellen O Connor
Drove a total of 7 hours to look at this 2008 Honda Element. Price was reduced once but still quite a bit of money. After multiple conversations on the phone with the very charming owner Brenden I decided to make the trip to test drive and take it to a mechanic.Disaster. Test drove it in Taunton as well as traveling a few exits down 495.Car seemed to be running rough compared to my previous 2 Elements.Took it to Kevin’s Auto Shop in Taunton.Not only did the car require thousands of dollar's of repairs but was severely rusted underneath. The rust had been spray painted over with black paint.I hope this saves someone a trip.BYW if you are looking to purchase a car near Taunton google Kevin’s Auto Repair.He was the saving grace in a super frustrating day. Can’t say enough good about him. Can’t say anything good about Loftus Auto. Worst dealership experience ever! And I’m 65.BUYER BEWAREThe one star is only to be able to post a review.
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July 2022 by cesbalto
I drove 1hr 15min In highway to this dealer, I wanted to test drive and purchase a Chevrolet Camaro but found out it had some safety issues like brakes, tires, starter, headlights, seatbelt and Brendan ( the salesman) promised me he was going to have the car serviced the next business day, but he didn’t.He didn’t follow up with me on the status of the car and also showed no interest on lower the price of the vehicle. It’s been Three weeks and didn’t hear back from him.Bad business
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July 2022 by Shane Myers
Brendan and Lori are the best!!! I bought a truck as a RI resident and they made the buying process a breeze. I am so happy with my truck and it was great to meet such amazing people. We wish you years of success!
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July 2022 by Waste Away Junk Removal, LLC
This dealership has excellent service, and great inventory all the time. The owner runs a great dealership, and truly cares about his clients, and his business. Excellent experience!!
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July 2022 by Cindy Dunnington
Bought several vehicles from them 5 + a motorcycle. Recently we purchased a 2010 ThundraSince we paided $ 23,000+. We have had nothing but problem $5400 for a new tran, wiring problems ,+ a few more things.We got told our problem not his. He doesn't report your credit report. Wife (finance company ) is so money hungry. DO NOT BUY FROM HERE!!! He will screw you!.
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April 2022 by kaylee Albanese
I am on my second lease with this company and it will be my last! Horrible and over priced! They finance in house but will still give you the highest percentage possible. Never willing to help or accommodate returning customers. Also put after market parts on cars. Bought my car a year ago and just put 1500 in parts already.
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March 2022 by Kristine Struminsky
I was helping my friend to locate the right car he really wanted, and happened to find one of the Loftus listings while I was in MA (visiting from VT). Brendan was the most incredible Used Car salesman I have ever met! He went out of his way to help me “surprise” my friend by actually arranging to meet us on the very limited time schedule I had (as I was heading back to VT). Not only did we both love the car and its immaculate condition (for a 10 year old vehicle!), but Brendon’s worldly personality, no pressure demeanor, and kindness was warm & inviting.
