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“I bought a Purdy roller from Amazon. This was a non-standard one and no roller cover will fit to it. I took it to it to this store hoping I can find the right roller cover. Store manager Dan was surprised to see this and said he never saw anything like this. I got to know from him that SW owns the brand Purdy. He gave me a standard roller for free and asked me to return the wrong one to Amazon while making a note for it. To me, this is the epitome of customer service. Thanks SW for hiring people like Dan!”
“The customer service is spot on! Greeted at the door with a cheerful hello, we headed to the garden center area. We must have looked perplexed, because we were immediately asked if we needed assistance from the general manager. My husband and I went in looking for an edge trimmer to deal with grass near gardens, but the trimmer we sought is no longer made. The GM walked us through our options and even opened a boxed battery-operated trimmer to show us the weight and ease of use. We were happy with the instructions he gave, and bought the trimmer. I have to say, it was our happiest landscaping purchase because to-date - the trimmer is safe, works great, and we got personalized instructions for it's use and maintenance. Well done!”
“Very friendly and helpful people here. Rocky is eager to help. We love Benjamin Moore paints and Triboro can color match if you don’t know the name or number of your old paint. It’s great to have them so close to home.”
“Let me start off with saying how amazing Colby was. He went above and beyond. I had to order some paint for a new project and the paint I had, was basically destroyed and Colby had to color match the dried paint. We couldn’t get a clean sample and had to cut open the can in order to take a chunk of the dried paint. It took about 10-15 minutes but we were finally able to do it. I know how hard it is to find help these days, but Colby is easily one of the best I’ve encountered. Couldn’t be happier with everything.”
Paint Stores
Paint Stores
Paint Stores
Paint Stores
Paint Stores
“Closer and friendlier than any hardware store around. They have everything, it's amazing.All the paint in my house is on the computer.They can even get carpet for your house.Obscure Fuse for the old organ in my church. They had 4 in stock.”