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March 2025 by Matt Monti
All together a bad experience for people who are still alive!
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February 2025 by Jane Cerrone
I had an appointment and we were having a snow storm. When I arrived I was told they were used because of the storm. No one called me ahead if time to inform me of this. So inconsiderate. I drove during the storm. No one cares. Should be closed.
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December 2024 by Steve Nardi
Friendly staff and the walk-in check-in system was easy, convenient, and intuitive. Highly recommend Quest Diagnostics.
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August 2024 by Linda O
I went to Quest at the Thayer Building Taunton MA. I was there at 4:14 and checked in on standby list one person ahead of me with appt. Lena came out at 4:40 said no more time and had to leave. I sat in hallway and Lena left at 4:50 and locked the door. She just wanted to leave early. She was very very rude. I have been going to Quest at this location for 30 years and never treated like this
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August 2024 by Wilbert Carr
Yes I'm giving this review hoping to make a little easier when trying to address an appointment if you feel the same I'd advise you to leave a review that's the only way we'll get things done it is someone difficult if you're not savvy with automated system people over 65 will mean to talk to someone and that's that
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May 2024 by Frank Murtagh
I always schedule my appointment online at the Bay Street Taunton MA location. If there is a wait it's not long. Adam helped me the past two times and was great.
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May 2024 by Richard Tucker
Clean, neat, short wait
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April 2024 by Nancy H
The person who took my blood was very professional.
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April 2024 by jacqueline pedro
There should b a receptionist 2 help. It looks like it's abandoned. You walk in & there's a kiosk and chairs. Very unfriendly & unwelcoming especially 4 older clients. I personally don't care as I know what 2 expect. Service is great
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April 2024 by Nancy Hankel
The person who took my blood was very professional.
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April 2024 by Makaylah Peterson
Adam the phlebotomist is amazing! Best person I’ve seen! He is friendly, fast, and professional! Easy scheduling online was seen at my exact appointment time!
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April 2024 by Donna Demoura
Quick and friendly service and results.
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March 2024 by Scott
The woman running this circus apparently couldn’t figure out how to read a sign in schedule. Genuinely shocked by the staggering level of ineptitude.
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February 2024 by Robert Leal
Just picking up document and nobody is around 10:30AM TRIED CALLING ,KNOCKING ON DOOR, Anyone working today ???
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September 2023 by Victoria May
There is no live person, .. workers are behind closed locked door, & do not even have the half part of door ajar, as you sit & wait & can hear workers chit chatting away, but do not check on the actual people in waiting room. They call patients in abruptly, give them about 3 seconds to show they are there & then slam door again, so you only have the kiosk, they don't take patients by order of appointments/walk ins, waiting area is extremely small & people are sitting on the ground or standing in hallway, along with elderly sitting for very long uncomfortable periods of time, there is only 1 lab technician doing both registration & orders, on most times vs. The amount of patients waiting, & the reasonable expectation period of waiting goes beyond their closing time so patients have to come back all over again the next day or after very long waits walk out.
Since this location moved the lab to "improve" & have a more full service care center, it has been long long waiting periods & non-improvement & dissatisfaction of patients exceptions for a overall health care setting. Especially when it comes to the lab, actually doing blood draws & urine cultures.
I would recommend going to a better well organized quest lab, that has patient care & results being delivered quickly in mind until they improve this particular location which has been ongoing for months.
