-
February 2024 by Madelyn Dias
I started to explain it all and realized TMI and probably should not share all here but bottom line. I've been banking here for years (Taunton Webster) and now feel uncomfortable entering their doors. They are in dire need of new management. Unfortunately I've had to go into branch to take care of a few things because husband died and months later, things aren't done, blame software, no communication/updates. One apology from one decent teller and I'm basically snubbed by manager. I just want them to complete tasks and going forward if I need to go into branch I will go to out of town Webster location. Has anyone else had a problem similar? Ugh.....
-
January 2024 by steven gomes
ATM has been down for far to long. Pull up to the drive up window and no one looks at you so after 10 minutes I drove off. I've been a customer for so long but I'm sorry to say I am about to leave as a customer along with the rest of my family. Have to travel to a different city or town to bank with a webster ATM cost money in fuel. Using a different ATM costs you in fees. A bank is supposed to help you with money and not cost you more money in a world that is already overpriced. Would have given no starts in this review if it were an option
-
December 2023 by Dana lizotte
I tried to to make a cash deposit at the ATM and its would not accept my cash 3rd time this month. Needs to be fixed...
-
July 2023 by Mike Brennan
Horrible service. The wait was too long. Had to leave. Poor customer service. If you have time on your hands this bank is for you! Avoid this place. Plenty of other banks with better service. Terrible experience. Thanks for nothing!
-
May 2023 by LORD BERUS
I was harassed by the current back manager and staff. The bank manager forces his staff to lie and conduct themselves in a unlawful manner. May 19 2023. This guy took almost 3 weeks to do a service most customers get in 1 day. Also allowing state or federal officials to influence your dealing with customers and even harassing a customer because you are asked to is uncalled for.
-
May 2023 by Jeffrey
Unfriendly and strange lol. Walked in to create a checking account since I just moved to the area and was told to stand at a window with nobody at it. Waited 15 minutes and walked out. Weird vibe. You'd think they'd be eager to have people opening accounts there?
-
February 2023 by Matt Arguin
Webster has been exceptional for me since 2009. Won’t bank anywhere else
-
February 2023 by Mike Wiggins
I love how they screw people who aren’t rich. I had a check that cleared on Tuesday but then bounced Thursday!! Can someone explain this to me?!?!? There was zero pending! I was basically told check the fine print.
-
December 2022 by stephanie kelcourse
Not as good as it used to be. Matt is the most pleasant there is. Lots have changed. No other complaints. Cant get things notarized need to make appointments but yet they do it on the spot.
-
December 2022 by Donna poirier
They are under staffed, you wait to long to get a check cashed or deposited. Very poor service
-
December 2022 by stephanie
Not as good as it used to be. Matt is the most pleasant there is. Lots have changed. No other complaints. Cant get things notarized need to make appointments but yet they do it on the spot.
-
May 2022 by joey sousa
Went to this bank today to get something notarized the bank manager said it was fine and the lady decides not to do it after wasting 30 minutes of my time il NEVER walk in that bank again
-
February 2021 by Maria Costa
Closing all our accounts!!! Told us lies about policies and really messed us up!! That was it!!! They don’t care about clients at all!!
-
June 2020 by Henry Bukowski
I am not one to normally leave reviews but the level of service was outstanding the banker that I dealt with his name was Tom went above and beyond ball expectations the place was very clean and everybody was dressed professionally I would highly recommend Webster for all your banking needs
-
May 2020 by Josh Amorim
Don’t use this bank anymore ,for after 30+ yrs . Really rude and non-helping when hit with difficult times. Mortgage with them and i have another bank send pymt. Want nothing to do with them . But will say i have met awesome tellers . Want to help save our home after 37 years like yea rite. Rate is high no problem in taking our money but try to get lower rate turned down in order to save some money . Our rate at 6.25 wth. And pay every month. Instead of helping a customer save money they are making the money .Disgusted!!
