Stop & Shop, a neighborhood grocer for over 100 years, is focused on delivering a wide assortment at great value. Its GO Rewards loyalty program offers personalized offers and allows customers to earn points for gas or groceries. Customers can choose to shop in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and ensuring no student goes to school hungry through its Stop & Shop School Food Pantry Program. The company employs over 50,000 associates and operates more than 350 stores across Connecticut, Massachusetts, Rhode Island, New York, and New Jersey. Customers generally praise Stop & Shop for its great prices, free membership, and long summer hours. The staff is usually friendly, and the food is typically fresh and thoroughly checked. The only complaint is that the selection can be lacking at times, which is understandable given the store's smaller size. The store has increased its product selection since partnering with Instacart, and the new refrigeration has been a welcome improvement. While one customer had difficulty finding specific produce items, they were able to find fresh French bread. Another customer had a positive experience, with the store manager going out of their way to help them make their bus on time, despite the long lines. Overall, Stop & Shop is seen as a reliable neighborhood grocer with a focus on value and community.
