MyEyeDr. provides an excellent customer experience, with friendly staff and expert care. The opticians, including ryda and others, are skilled and attentive, ensuring comfortable glasses adjustments. The entire team, including AnnMarie, Gretchen, Dr. Seymour, and Rita, go above and beyond to make patients feel valued. Despite occasional issues such as delays and some mistakes with eye exams and glasses, the staff is willing to work with customers to resolve problems and improve the experience. The team, including the staff downstairs like Richard, is super nice, helpful, and takes the time to explain everything clearly. Overall, the business demonstrates a commitment to customer satisfaction and making the process of getting the right lenses a positive experience.