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“I gotta say Amir handled himself the way anyone behind the counter should! Post offices around the country need more employees such as Amir! The upkeep on the property was outstanding as well!”
8:30AM - 12:30PM
5 Hutchings Dr Ste 100, Hollis
Post Offices
“I’m always appreciative of how attentive the staff is. They’re patient and helpful and I can’t really name many other post offices where I experience that at locally…”
“Best post office experience OF MY LIFE thanks to the incredible customer service of DANIELLE who is an ASSET to the United States Postal Service!!! THANK YOU DANIELLE! Happy New Year!”
“I went in for a passport photo after phoning to see if an appointment was needed (it wasn’t for a Tuesday or wednesday) No one in lobby or behind the counter. A quick press of a bell summoned Melissa, the most cheerful, helpful, and efficient customer service person I had dealt with in years. She was a wealth of information on the process, and after taking the photo, she showed it to me for my approval. Wow ?. The reviews talking about rude service can’t possibly be about this ray of sunshine ?.We need to clone her! Thank you Melissa!”
“Whenever I go here I am always treated great. Everyone is professional and enthusiastic even during these hard times. I know that if I have an issue or concern it will be taken seriously and followed up with as they have proven in the past.”
“Nick was an extremely helpful person at the service desk. He was polite, quick, efficient and had an excellent customer service attitude. That was surprising to me because he told me he had to be on his feet virtually the whole day. I guess that puts an end to My idea of working for the post office unless I can get a part-time job!By the way if, somebody helps you at any kind of business or service and has a really good attitude, make a point of telling them so. I know from decades as a business owner that finding people with a good customer service attitude is harder than people think. so the next time somebody does the good job make sure to tell them so, because I assure you hear a lot more negative comments than positive ones! In case you haven’t noticed, the last few years there are a lot of people in custom service that shouldn’t be in any kind of customer facing job period!!!”
“Never had an issue here. Sometimes you have to wait, but no longer than usual. I try to go at the least busy times. My interactions with staff have always been pleasant.”
“I went to this post office for the first time in my life. As we well know, sometimes the people at the post office can be at best a little short. (i.e. Lunenburg) ….This was not the case at this post office today when I met Nikki. She was extremely pleasant, personable, and professional. I’ve never met her before, but if we could all be more like Nikki, we’d be better off. Ty Nikki. ….PRP.”
“I recently had a package that was sent to me get inadvertently misdelivered to the wrong address. I called the local office in Groton and spoke with one of the team members there who was very helpful, offering to check the details on where the package was dropped and call me back. I got a call back a couple hours later and they had found where it got dropped off - the package was at my house another hour later. Great service!”
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“Peat is the most friendly postal service worker we have here in Townsend, Ma. He’s friendly, courteous, and he has great jokes. Keith & I look forward to seeing him when we mail out our packages. Townsend Postal Service.”