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January 2024 by Sheryl Chao
The people at the post office in upton are great! Friendly, helpful, happy and they go above and beyond!
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October 2023 by Zackary Armstrong
Both staff members I’ve dealt with have been very helpful
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April 2022 by Lauren Martin
I was missing a package that I was notified was delivered. I fully expected to be completely blown off when I called the office. I wasn’t at all. The man on the phone was very kind, even though I was asking about something that seemed frivolous. He even took down the tracking number.
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November 2021 by George the Rugman
Very clean facility. The postal employees are friendly & accommodating
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November 2021 by Derek Supple
Have never had more problems with mail after moving to Upton. USPS is a national embarrassment
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July 2021 by deana trindadeharris
Very good reception and not long time in line. The employee are very nice and helpful.
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May 2021 by Deb R.
Moved to Upton a year ago and have never received friendly service by one of the clerks at Upton PO. Today was the last chance - I entered the office at 4:55 and I know they were closing soon but the door was open and I apologized for my late entry. The clerk refused to process my envelopes as she had to lock up. Worst service ever. The Northbridge clerk actually enjoys her work and offers a warm welcome. It's a pleasure to go there. I will only be going to Northbridge from now on.
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June 2020 by Fiona Cohen
They tamper with my mail, return my boxes without leaving a notice for me to pick them up and gossip about me around town. Horrible people
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June 2020 by Alex M.
Great customer service. I got a very prompt response to a question about my delivery. They even followed up the next day to give me an update.
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April 2020 by Beth Brackett
The staff/workers are pleasant. I'm in a new home where there is one main box that holds the mail with seperate boxes for each address, that can be accessed with a key. The post master just personally delivered a key to me. It was much appreciated:).
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April 2019 by Adam Frantz
I live near the post office in town and because we are within 1/4 mile, they do not deliver to our house. I was told that I had to get a Post Office Box in order to receive mail here. $80/year. Paid in advance. Fine.
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March 2019 by Adam F.
I live near the post office in town and because we are within 1/4 mile of the post office, they do not deliver to our house. I was told that I had to get a Post Office Box in order to receive mail here. $80/year. Paid in advance. Fine. Come to find out months later, that my upstairs neighbor complained about this policy and receives a FREE post office box. When I inquired with the post master, last year, I was told that my coming year would be free. When I went to renew my "free" PO box, I was told there is only one per residence...and I live in a 2-family building so my upstairs neighbor who moved in after me gets a free PO Box but I myself cannot get one. This seems like a ridiculous & unfair policy.
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January 2019 by Bouncing House
Best customer service in this post office, they go over and beyond so much appreciated
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August 2018 by Dominic Coombe
Full service post office
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December 2016 by Courtney Mattingly
Very friendly, has parking.
