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June 2023 by Kathleen Kelley
every time I call for car work, Jim is so gracious and accommodating. He explains what needs to be done and gives me a realistic estimate. He is very trustworthy.
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March 2023 by Oceana L.
Excellent service, good communication, trustworthy, fair prices, all around the best in the area. We won't go anywhere else.
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November 2022 by Kathryn Moran
You hear about the car places that try to scam young women but I had never actually experienced it until these guys. Brought my car in for a slow leak in one of my tires. The guy told me that it couldn’t be patched because it was a nail in the side wall of the tire. That was fine with me, just wanted a new tire. Then he told me all four of my tires needed to be replaced. I bought my car used not too long ago so I wasn’t shocked. Then he told me my fronts brakes needed to be done ASAP, and my back breaks would need to be done soon. I had him quote me on all this. I don’t remember what the quote was for the breaks, but for 4 snow tires he wanted over $1100. I was pretty taken aback because I knew that seemed expensive for tires, but I’m new to driving in the north so I wasn’t sure. I was able to get quotes at 2 other tire places for $550 for 4 new snow tires. Now that made me think maybe I was being scammed a little bit. So I asked the guy to just replace the one leaky tire with the cheapest tire they could get so I could get out of there. I needed to drive a ways for thanksgiving and I didn’t have time to get to another tire place. $200 for a cheapo tire. Having gotten out of the place for $200, I was just gonna let it go and not leave a review even though the prices were really high. I figured they were just trying to make a buck. Then my dad started working on my breaks when I was visiting for the holiday. I have attached a picture of my break pads compared to the brand new ones. Both my dad (a former mechanic) and a guy from another mechanic agreed I had plenty left on my break pads (obviously) and the rotors are absolutely fine. My tires were honestly fine for driving in MA too. I got them replaced with snow tires because I spend a lot of time up in the white mountains anyway, but according to my father, they had plenty of tread, and there was no reason these guys should have been trying to upsell me so much. Makes me wonder if that leaky tire could’ve just been patched after all. I think the weirdest part, though, was the guy calling me when the new tire was installed telling me to bring cash (after he had said he takes card and check). He didn’t want to “worry about tax.” Seriously, so sleezy. Wouldn’t recommend these guys to my worst enemy.
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October 2022 by Nicholas R
Wilson s Tire Auto Service Center simply cannot do a simple transmission fluid drain and fill. It caused engine check light, VSC light, plus all of other lights popping up across the dashboard with Transmission fluids overflowing all over the engine.
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October 2022 by Traveler S.
They cannot do a simple transmission fluid drain and fill. Caused engine check, VSC light and all other lights popping up across the dashboard with transmission fluids flowing all over the engine.
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March 2021 by Justin Beauregard
My wife had a slow leak in a tire on her vehicle and Jim was able to get it in right away and plug the tire. Hard to find an honest mechanic these days and Jim could have tried to sell me a tire but instead he was honest and it only needed a plug. Very happy with my experience and will certainly be back.
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February 2021 by Erika McGowan
Jim was so accommodating and fairly quick with the work. I’m new to the area so I especially appreciate he was willing to speak to a family member of mine on the phone to explain what my car needed and to answer questions. This put me at ease with the process and I’m absolutely going back again when my car needs it.
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January 2021 by Evelyn Dube
Extreme mark up on parts. 500% or more. Get a quote then compare. I viewed one of your quotes. Terrible. My husband ran a garage for 40 years and it was the worst he had ever seen. A friend asked us to look it over. Replacing parts that did not need replacing. Labor charges for those parts. He got the work done elsewhere for 1/6 of the price.
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November 2020 by Michael Garcia
Jim and Dannielle ( 2 n’s) are incredibly professional and efficient! I couldn’t have been more impressed at how well they work together! I will definitely be back!
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November 2019 by Barbara Elliott DiSenso
Excellent service and fair prices!
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September 2019 by Lori S
Jim was easy to talk to about my vehicle concerns. He was honest and fair about parts and pricing. The work was completed on schedule. My vehicle was treated respectfully while at the shop. I recommend Wilson's and will be returning there for my vehicle repairs.
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September 2019 by Lori S.
I couldn't be happier with my experience at Wilson's. He got my vehicle diagnosed quickly and completed the repairs on schedule. His prices are fair and honest. He's easy to talk to about any concerns. My vehicle was treated respectfully while in his care. This will be my new local repair shop .
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July 2019 by Ray W.
Wow! Just wow. I was at Wilson's this morning to ask some basic questions about a repair. There was nobody in the office and after waiting a few minutes I walked around to the outside of the garage (because I could see people there) where I was greeted by a friendly and professional young woman who smiled and greeted me politely. As I was explaining my problem a gentleman (presumably the owner) barged in and told me rudely that I should be in the office. I attempted to explain that I started there, but he walked away and began shouting loudly "WHAT THE FU** IS WRONG WITH PEOPLE?! ARE THEY ALL FU**ING STUPID?! JESUS FU**ING CHRIST... BLA BLA BLAH...!" (I may be paraphrasing here, but I'm NOT exaggerating about the profanity or the attitude.) The young woman appeared to be trying to calm him down as though it were a daily occurrence. I told him to eat sh** and left. If you like being verbally abused and insulted this is the place for you, and based on another review it appears that this unprofessional temper tantrum is is not an isolated incident.
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June 2019 by Roscoe Gurski
Good guys and gal over there. Very few honest, good mechanics left in the business. If you want to be taken care of and not taken for a ride then stick with these guys.
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May 2019 by Danielle Toupin
My family has been coming here for years with nothing but great experiences! We had a slice in our tire a couple weeks ago and went to wilsons for a new tire, balance, and alignment. They ruined our rim which they did replace without question to make it right. Well besides that huge inconvenience-Our truck now shakes tremendously and does not drive like it did before. We are now currently broken down on the side of the road with a loud awful knocking noise in the front left t
