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March 2024 by Matthew Berthiaume
Great service!
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March 2024 by Lillian Fox
Worst chain around, whenever I go to this one I get treated HORRIBLE. I was 8 months pregnant and pretty big. I ordered a small coffee and this blonde girl mid 30s was so rude to me, and a customer was behind me and she was SO nice to them. I greeted her with a smile and everything and even gave her a tip. Waited 10 minutes for my coffee when she handed the customer behind me his coffee and said i hope you have a good day! And just stared me up and down. One of the guys behind the counter that had glasses and dark hair asked me if I needed something and I almost balled my eyes out. I just wanted my coffee. He slammed it on the counter. Worst experience ever, I’m terrified to go in there.
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January 2024 by Michael Sullivan
Listen the service is what it is! One on the Register and just one person making all the drinks and food! Whoever owns this Franchise shouldn’t be in business! Two People that’s it! There was a line, some people walked out! Whether they can’t find help, or nobody wants to work period! Wish there a Honey Do in Uxbridge, because not just this Dunkin, but they are not what they use to be period!
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October 2023 by Luke Wellington
This location lacks almost about everything you could ever imagine. Went into this location in the morning, and was treated with absolute disrespect. The women at the register was horribly rude and reeked of cigarettes. Sat and waited for my small hot coffee for about 20 minutes, during this time all I could hear was the bickering and swearing of the employees while they made coffees. I felt extremely unsafe with all of the swearing going on. It definitely wasn’t a friendly family environment. If you like getting your coffee from a horrible morning staff come here.
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August 2023 by Muggas
Very good service and friendly.
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April 2023 by Katie Flanagan
Fine if you like stale bagels and bad attitudes
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February 2023 by Julianna H ꨄ
Give you the wrong food (that you won't notice until you're at home), make awful drinks, when you try to call them on it, they're liars, they'll put cream in espresso beverages, says "coffee and a turbo shot together will make you sick" except that's LITERALLY ON YOUR MENU, BABE. They harass senior women, management willingly & publicly admits she doesn't know how to make their drinks, & would rather argue like a 7th grader than just acknowledge that, just maybe due to the numerous 1✰ reviews on here, the team isn't so great. At anything.
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February 2023 by Jean H.
This morning the manager totally messed up two iced caramel swirl lattes to the point they were undrinkable (think cream - which doesn't go in lattes) blended with ice, practically no coffee, some sugar. Would not remake them because it would be a waste of product. Lied to the district manager stating I wanted them that way which I did not, offered to remake or refund which she did not, said she was sworn at which she was not. The district manager totally disregarded what I said and actually admonished me for behavior I didn't commit. Stay far away.
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January 2023 by W P
The food is always the same. But the service is definitely lacking. There are no leaders when I go into this Dunkin. Customers don't come first especially when you only have half trained teens working. Needs better management and training. Not recommend for the cost. Corporate needs to get involved and whip the place into shape.
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January 2023 by Glen Kelsey
Every table was dirty napkin holders were empty nothing new its always like
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November 2022 by Greta Telo
Friendly, very quick. Clean.
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November 2022 by Jay B
Coffee is always delicious …. There 100% needs to be another person making sandwiches no offense but ALLY moves like a godamm turtle , she obviously doesn’t care about how long she takes. I can order ahead online , and when I get there I’m still waiting for her to make a sandwich , what’s the point of doing online order if I still have to wait.
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September 2022 by Shane Wright
A rotating door of staff so you never recieve consistent products. I unfortunately only have this one on my way Into work in the morning. Honestly debating stopping all together with anythingfrom the company because the service and wait times are so bad. It doesnt matterif you are the only person in line or 5th your minimum wait is 10 minutes at the very least and ththaththatththaththats just for you coffee. If your anywhere from 3rd or back in line you should just leave. Also somehow thier donuts are soggy some how. I've only ever seen soggylooking jelly donuts at this location. Long story short dont go to this location unless you want an extremely long wait for wrong or potentially just bad order.
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September 2022 by Edward Hallett
Honestly I have patience, because I work in customer service.. altho the trashes were over filled and I waited for 10 minutes for my beverage to be told there is no cold brew coffee? The manager giving me a refund shouldnt even be responsible to run a franchise. Honestly, if there is no cold brew..I am flexible! But there was no communication. Two great workers up front with the back up and the manager isn't present to help. JUST TERRIBLE!
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August 2022 by April Strom (Queen Bee)
Placed a mobile order at 9:28 AM... For 2 large hot coffees... Didnt get my order until 9:37. They also put out an on the go order with two coffees and food that was placed at 9:30 before mine was done. Unacceptable. Also the boy was moving like a sloth even though it was busy. Looked like he didn't want to be there.