“Doing a deck replacement and found their pricing for composite boards to be competitive. Dave in sales was very knowledgeable and responsive, found him great to work with. Paul maneuvered the delivery of 20' boards like it was nothing. Very pleased with my experiences.”
“I had fabric Roman shades made through C&T Design in Natick. Staff was extremely helpful in making recommendations. Beautiful selection of fabrics to choose from. The functional shades were expertly installed and I couldn’t be happier with the end result!”
“Had what I needed without too much wandering. That's always a win. It's well organized, neat, and tidy. Staff are helpful and polite. There were plenty of sales specials and end cap displays to keep me distracted from my mission, but I resisted and remained focused ( nice try Lowe's maybe next time ) All in all quite the adventure monsters and all”
“My experience with Kenny at the paint department was amazing. Not only was he informative, he was efficient making his customer service pleasant while waiting and I was very appreciative of him going out of his way to make sure I was fully assured and satisfied with my decision. Thank you Kenny!”
“Leah was so kind from the moment I walked into the store. She greeted me right away and helped me find what I was looking for, even going the extra mile to make sure I was taken care of. Andrew so also very helpful which I appreciated.”
“This is a review for Kevin. Kevin helped us with our order of a lawnmower. He was super nice and helpful. I hope management will see this and pass along our thanks and promote him and give him a raise :) thanks again Kevin!”
“I love this store for feed for my chickens to nuts and bolts for working on my truck I would recommend if you have never been it’s a must go I just went there recently to get a inner tube for my lawn tractor and there was just what I needed and then some . Awesome store for a do it yourself-er”
“Great place and great staff. They are carrying more supplies than they ever have. And I am very happy with the unusual supplies I have requested. Thanks again and keep up the good work”
“I went to Lowe's Dedham the day after Black Friday, when stores were still packed. I found a dishwasher on an incredible deal that fit exactly what I was looking for; one employee was really struggling to set up the purchase for me, since there were none left in stock. They were about ready to give up when another employee, Sean Austin, came over and offered to help. He then spent a solid 20+ minutes with me sorting out placing the order and answering questions; since the vendor couldn't provide ETA estimates over the weekend, he gave me his email and said he'd follow up for me on Monday. He did follow up, and even managed to coordinate an accelerated delivery for me. After an issue with the install team (not Lowes' fault), he did extra work once again to ensure there were no hiccups for my installation. The experience made it feel like I went to a small local appliance shop service-wise - it's not something I've ever experienced at a large global retailer, and I still can't believe how positive an experience it was, especially compared to much less positive experiences at Lowes' primary competitor. I will 100% go to Lowe's for my next appliance thanks to this experience. Thank you Sean!!!”
“Thank you to Ziad for helping us with our kitchen pantry reno and providing assistance with kitchen cabinet measurements, hardware, and installation advice. Jose in customer service was friendly and ensured we received our orders on time. We also selected porcelain floor tiles made in Turkey and designed by Anatolia Tile Co., which gave our kitchen a touch of elegance. We will be returning for our bathroom DIY makeover.”