-
March 2024 by J R.
The place is well stocked with every item you can think of for any occasion! You can actually be there for a long while walking up and down each aisle ! The service is a bit slow but we had no choice but to be patient. Only one person at the register and and older women blowing up balloons . Hoping that our large order does not get mixed up or missing any balloons from our order cause our event is actually like most customers important. Last order never arrived and we did get a refund but that's not what we wanted to happen and disappoint family member . This order needs to be precise and complete and I am hoping all goes well. Let's see what the outcome will be... I will keep you posted if not! But the value is reasonable and comparable to others. They might need to get another cashier who could be faster or more knowledgeable of this store. She could have been new but the other women should have noticed she struggled and actually took over . But, order will determine if we come back in the future!!! Cross our fingers!
-
March 2024 by Carmen Sanabria
All you need for your party.
-
December 2023 by shayna y.
We ordered a balloon delivery to our event and I have never been more disappointed with the way I was spoken to when dealing with an issue. I spoke with the store clerk and I expressed my dissatisfaction with my balloon delivery, that came in four separate deliveries with no explanation. It has many balloons deflated with no warning. Due to the fact that party city did not carry any balloons we needed for our event, we needed to pay for outside balloons to be inflated by party city. We had a delivery for an event we held and a lot of balloons came deflated. The clerk I spoke to was polite, and recommended I speak with the manager. When I spoke to the store manager she was rude, accused of mistreating the clerk on the phone, which was blatantly false, and tried to feed me some story about how she was at home having a family dinner which "rudely" interrupted, as if I had any idea. She then said she wouldn't refund me or send more balloons, and essentially took zero responsibility for the quality of service while condescendingly that it's too bad for us. She didn't stop there, she then "generously" recommended I pay even more money to have more balloons brought to the event. I have never spoken to someone less accommodating EVER!! They have officially lost our business and I would not recommend them to ANYONE!
-
November 2023 by Sal
Super friendly staff. Quick checkoutKami, Jen, Betsy, Cassie, and Wendy are AMAZING per their help and willingness to make my experience awesome
-
October 2023 by Linda Balser
Horrible. Placed a curbside pickup order. Sat there waiting after notifying them I was there. Went inside to stand in a line of five people with only one person working in the store. That one person was slower than a snail, had zero concept of sense of urgency. Also wearing a hoodie with the hood pulled up while working is unprofessional.
-
September 2023 by RickEh 31
Greatest store I’ve ever been to. I had Mark as my employee and he was the definition of costumer service. WILL BE coming back! ?
-
August 2023 by Aimee Milone
Would have liked to shop, but I waited outside the store for 15 minutes after the time they were supposed to open, ran a few errands and came back 15 minutes later, and the door was still locked. I called a few times, and finally I got someone on the phone, who said she wasn't ready to open the store, and couldnt tell me qhen she would be ready. I am not sure why the employees think it's acceptable to not be prepared for opening at the correct time....
-
June 2023 by Leslie Dejesus
The Manager Wendy is a j*** for no reason . She talks down to her customers and her employees she's a miserable person.
-
January 2023 by Sundar Jubilant
Not many employees to help. Long wait time to checkout
-
July 2022 by S P
Went to purchase helium balloons for a birthday party but they said they were short staffed and no balloons until 3 days later. Unreliable!!
-
July 2022 by Pablo Bianco
Only party city that don’t inflate the balloons, nor even sell you the ones that are already inflated. But they offer you to buy an elio tank to do it yourself!!!! Really???
-
July 2022 by nataly nassar
The staff is unexperienced, they kept asking each others what has to be done. The manager wasn't helpful either.
-
May 2022 by Pastor SDMears
I must say that my quick experience at this location put a smile on my face. Greeted at entering, helpful staff and efficient shopping. Please don't change.
-
March 2022 by Sondra C.
Great experience at the PartyCity in Walpole. Ordered a balloons last minute through the website to pick up at the store. They called to confirm the order and had it ready in 30 minutes. They closed early 7pm and were waiting for me when I got there right at 7 and brought the balloons to my car. Great service!
-
February 2022 by Brian Marchand
Great place for holiday decorations. You just have to make sure to go early enough in the season or there won't be much left to CHOOSE from. Fairly decent prices.