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September 2023 by Richard Roos
I almost never write reviews, unless I'm prompted by having received outstanding service, which certainly was the case with the visit I received from American Appliance this week. The technician was on time and quickly diagnosed the issue with our electric range. Then he actually advised us AGAINST getting our range repaired, even though - of course - that is how their company makes money. Instead, he explained that the problem was indicative of the appliance likely starting down a path that would only lead to more repairs and he wouldn't feel right fixing this problem only to likely have to come back in mere months to address other issues. And on top of this advice, he even told us his suggestions on new models to purchase. Like everyone I hope not to have to need appliance repair, but now I know who I'll call if that need does arise again.
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September 2023 by Mohamed Jefri
Came in to fix a dishwasher, first the fixed the plug for $100, then after 1 week the dishwasher stopped working, so they charged $1000 to replace the circuit box I guess. It broke again after a couple of days and now they don’t respond or call back. Beware of using their services.Service: Dishwasher repair
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September 2023 by Alex Trubitsyn
AAS came out for diagnostic a microwave. Bill was very efficient and friendly. The total cost was very reasonable.
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August 2023 by Anna Folta
Chris helped me with my garbage disposal that was giving me trouble. He was friendly, professional, and got the job done in a matter of minutes. I would definetly would use their services again and highly recommend them!Service: Household appliance installation
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June 2023 by Babs O.
This outfit was hired by In Sink Aerator to fulfill WARRANTY issues , l managed to make three different appointments the first two no one showed up nor was l called. The fellow who arrived the third visit appeared to have no desire to trouble shoot the issue and said its a plumbing issue. Shame on them and on In Sink Aerator to have such unpleasant uninterested companies to do their Warranty issues
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April 2023 by Justin Leader
Great service. Timely and was able to diagnose and fix a fridge in need of repair. Would recommend for any appliance needs.
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January 2023 by Melissa Rossi
Great recommendation from a friendI called late this week and got an appointment for Friday. They told me they would come between 7-9. Bill was here right at 7 seemed to know the problem and ordered the parts. They were so nice on the phone bill was quick, Efficient and very nice. Thank you American appliance Services.Service: Washing machine repair
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October 2022 by ned jastromb
STAY AWAY! After 2 months of not hearing back following our service visit they told me "they don't make the parts". Now I have to do their job for which I've already paid. If you want sour attitude this is your place! Extremely dissatisfied.
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September 2022 by D P
Great place for appliance repair!!! They also sell used appliances. I've used them for many years & have never been disappointed. Honest people!!!
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July 2022 by Sue Bass
This is now my go-to appliance repair company. They changed various gaskets on my old KitchenAid dishwasher, and when that work didn't stop the leak, they sent me back my money. I've never had that experience in many decades of hiring repair people. They were straight-forward in all my dealings. (I've now bought a new dishwasher.)Service: Dishwasher repair
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June 2022 by Jim MacMunn
Quick fix. Our washer filter was clogged. The tech explained the problem and how to fix this issue ourselves in the future. Will definitely call these guys again.
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May 2022 by Jonathan Z.
The dryer drum started squeaking really loudly - something definitely not right. Someone from the company called back promptly on the Saturday morning of Memorial Day weekend, and the technician Bill came by within 30 minutes. He knew exactly what the problem was - one of the belts - and had a dryer maintenance kit with replacement parts ready to go. He got it taken apart, put back together, and 40 minutes later the dryer was up and running again. Some of the other reviews notwithstanding, we couldn't have asked for better or quicker service, and the price was reasonable, especially given the holiday weekend visit. Thanks!
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May 2022 by Ted C
Have done a couple repairs for us. Very responsive and reasonable prices.
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May 2022 by Ted C
Have done a couple repairs for us. Very responsive and reasonable prices.
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February 2022 by Jan Mazzone
I called for help and when I described the noise the guy knew exactly what it was and told me at wasn't worth the $100 it would cost to come out because the washer was on its way out. He could have come to my house, charged me, and told me the same thing if he'd wanted to. Appreciate the honest appraisal.Service: Washing machine repair