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March 2025 by Stephen Richard
I had a great experience at the AT&T store in Waltham the Technician was friendly professional and very knowledgeable!
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March 2025 by Rodolfo Chicas
I am completely satisfied. The guys were kind and helped me a lot. He solved my problem.
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March 2025 by Donald Russo
Gary was very knowledgeable and patient! Solved my problem efficiently and was very kind! Highly recommend him and his team
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March 2025 by Amanda Martins
The store attendant was wonderful, he clearly met all my needs.
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February 2025 by James Chaprales
Att deals with me promptly got my new phone and downloaded fast and easy
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February 2025 by Frank Healy
Service was great. Thanks Nick, you were a great help.
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January 2025 by Kevin Koshy
Had a nice experience visiting the store. Walked in to get a new connection. The staff, Mr.Dartagnan, was friendly and explained all the plans in detail and made recommendations. The process was smooth and got the number activated in a couple of minutes. Fast, smooth, and a pleasant experience.
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January 2025 by Herbert Lutz
D was helpful but was not able to resolve my problem
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January 2025 by Damaris Figueroa
Dartagnan was very friendly and very knowledgeable. I highly recommend him to anyone who is looking for a new phone or upgrading. I was very satisfied with the service.
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January 2025 by Vivek Gautam
I would like to share my profoundly disappointing experience with AT&T, and I feel compelled to caution anyone considering switching to their service: do not. In my opinion, it is by far the most frustrating and unsatisfactory service I have encountered.
The monthly bills are filled with numerous unnecessary charges, making it clear that AT&T is more interested in profiting from hidden fees than providing value to its customers. To make matters worse, their 5G network, which is advertised as a premium feature, is inefficient and unreliable in many areas. Despite paying $120 per month for my plan, I do not even receive unlimited data—an offering that is available with other providers for roughly half the cost.
Additionally, AT&T employs aggressive tactics to prevent customers from limiting or canceling their accounts. When I attempted to restrict my service, I was met with added fees and endless attempts to convince me to remain a customer. This is nothing short of exploitation.
My experience with AT&T has been nothing short of a nightmare, and I cannot, in good conscience, recommend their service to anyone. I am sharing this review with complete honesty and in the hope that others do not have to endure the same frustrating experience. AT&T, in my view, is the worst service provider in the United States.
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November 2024 by Monica Septimio Artwork
Very helpful and pleasant associate.
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November 2024 by Margaret Hogan
Dartagnan at the Waltham AT&T store was extremely knowledgeable and professional. He took the time to explain my options and was very helpful. He made my experience pleasant. Thank you Dartagnan!
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November 2024 by shawn shamari
D’Artagnan was a pleasure to deal with and a very knowledgeable salesperson. He answered all my questions and was very helpful and instrumental in setting up the right package for our business account.
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November 2024 by Guy Bouchard
Gary was very friendly and helpful!
He had a lot of patient & made sue every thing was working well before he let us go, very professional guy, would recommend him to anybody to work. On there phone
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October 2024 by Dessie DeVito
Dartagnan was fantastic! No pressure and very nice. I highly recommend him to anyone who is looking for a new phone.
