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February 2024 by Anthony D.
Bed bugs!!! Hotel has bed bugs. I stayed in Room 317 on Feb 1st, 2024. My sheets had a blood stain on them too. I will never stay here again! Management is very unresponsive and does not care. I have yet to get a refund for my stay after leaving several voicemails. When I did reach a manager, he said they were carpet beetles. Yeah right! Something bit my arm three times in a section. This hotel is gross!
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February 2024 by Waqar Ahmed
Although I have difficulties in sleeping, when we drive from NY , I enjoyed sleeping on bed. However, things were not clean, they don’t even clean floor on request, also someone already did pee on our sofa, it look like that. Besides this, there is no kosher or Halal option for breakfast.
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February 2024 by Jim M.
Food & drinks: A nice bar downstairs with great food and service.
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February 2024 by Cristhian Faria
I'm Brazilian, a wonderful night with my mother ???
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February 2024 by amy johnson
This hotel shouldn't even be classified as a hotel. It's absolutely disgusting, all rooms smell like smoke. The housekeepers are thieves and the front desk is unprofessional. When I say run, don't walk from this property, please do just that.
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February 2024 by Cynthia Brown
When I tell you this hotel is absolutely disgusting. The rooms smell like cigarette smoke. The bathrooms have mold The front desk staff is super unprofessional and pray to God that you don't leave any items in your room. Because if you do they will be stolen by the housekeeping.
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January 2024 by Marc Cohen
Overall, pretty terrible. Torn threadbare sheets. I left something at the hotel and contacted them about it. No response for 3 days then finally a phone call at 4:30 am. Oops. After that my calls were unanswered. I'll never stay here again.
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January 2024 by Serena Gregor
Rooms: Plenty of.space, however could definitely use an update! My sink leaked every time I used itFood & drinks: Best free breakfast I've had at any hotel!
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January 2024 by mara figueroa
I loved the hotel, I stayed until yesterday (7 days) but the two times we tried to use the pool, it always had an out of service sign, without being
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January 2024 by Arielle Lee
Great experience! I return every week for work and Kylie at the front desk was so kind and sweet! Great customer service ?
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January 2024 by Emily Batista
Only Reason why I dont give a 5 star because I got the reservation through expedia and pay for everything advanced, so it would initially be something I didnt have to worry about it. Until I got in to the hotel and they ask for an extra 30 bucks just to check in when everything was already paid for a month before I came in! But otherwise hotel is awesomeFood & drinks: Breakfast amazing
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January 2024 by Barbara Walsh
Horrible place. The rooms were dark and dingey. They have an information card in the rooms that says they have a free shuttle bus to run people into Waltham itself. Called down to the front desk only to be told that said bus does not exist, but they would be happy to call a taxi for me.Breakfast was a disaster, coffee machine that spits out coffee but not a full cup.The attendant was pretty useless, and just seemed to walk around wiping up peoples messes.
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January 2024 by Justin Kwiatkowski
Nice comfortable
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January 2024 by Mina Ghaly
One of the worst stays at hotels in my whole entire life. The A/C was too noisy that none of my family could sleep. Beds are small.I would say it’s a motel not a
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January 2024 by Kevin Gallagher
Amazing ?.The Best Western is my fiance's (*so naturally, my own as well) new favorite hotel ?!The breakfast...?Is a complete 5 Star ? x5Spread.At a VERY reasonable rate. At
