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September 2023 by McKenzie G.
My doctor placed an order for me at the CVS and two days later it still showed that it was in the process of being ready. Today I tried calling to see why it was still in process, and how long it would take to be filled. I didn't mind, this wasn't something I needed asap, but I was just wondering when so I could keep an eye out. I called and stayed on hold for an hour and 13 minutes until someone finally said "hello please hold there are three people ahead of you." As if I hadn't been holding already for forever. When they answered for me two minutes later, I asked when the prescription would be ready, and they said they could do it right then and there. I appreciated that, but then they told me they closed in 45 minutes so I'd have to hurry to get there. I told them I only lived 5 minutes away and asked if I should just wait until I got a text saying it was ready. They told me to just come in and wait for it. I just have three questions here. 1. How were they able to fill it so quickly, after it had been in progress for a couple of days, all of a sudden since I called? 2. Why did it take them an hour and 13 minutes just to ask me to stay on hold? 3. Why did I have to go in to wait??
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May 2023 by Google user
This is the worst pharmacy, recommend avoiding at all cost. They NEVER ANSWER THE PHONE, I can’t keep my rx filled and are very poor at customer service. I’m going to find another pharmacy in town.
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April 2023 by Joseph Voss
This is the worst pharmacy, recommend avoiding at all cost. They NEVER ANSWER THE PHONE, I can’t keep my rx filled and are very poor at customer service. I’m going to find another pharmacy in town.
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March 2023 by Erika R.
This pharmacy has been the most helpful, especially in the recent weeks and months with supply chain issues and shortages. I came in about a week ago to pick up a prescription that my doctor had digitally sent in for me.This isn't my first trip to this particular CVS but this was probably one of my better pharmacy experiences me at one that I've ever had! When I arrived at the pharmacy, the woman greeted me and asked if I watched the bachelor (I do not). She was asking because she told me that I looked like one of the women on the show. This really made my day since I felt like crap and was fighting off a stomach bug. She told me my prescription wasn't quite ready yet, but she could expedite it for me.I barely had a chance to sit down when she told me that my prescription was already ready for me. Not only was this the speediest expedite of a refill had I ever experienced, she also gave me extra instructions on how to take this and have it take affect faster to relieve my nausea. This is now my go to CVS. It's also located between a Dunkin' Donuts and a Petco so not a bad place to kill time while waiting for a prescription to get filled.
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January 2020 by Chris B.
This pharmacy doesn't even deserve one star. For years I used the cvs on Trapelo in Belmont; never ever had a problem. Ever since I switched to the Linden Street Store a year ago, I've had one problem after another. From staff that is simply clueless or lazy, to the rediculous automated voice where it takes 5 minutes to get your information. For scripts requiring prior authrizatios, to controlled medications, etc., one hand doesn't know what the otter is doing. it took 5 phone calls /follow ups to get someone on their end to fax the form to my physician's office. Now it's the weekend (we lost 4 days since the Med was ordered) and they don't do scripts on weekends. The service is - oh actually it can't even be called "service" - run don't walk to another pharmacy!
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May 2017 by Mubarak. M Nsamba
Great service
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April 2017 by Jeffrey Conway
They are very helpful and patient, but sometimes a little confused in the pharmacy department. Prices fluctuate on items in the whole store, but they are good at answering questions in the store and pharmacy.
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March 2017 by Ryan Doherty
Same old cvs
