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August 2024 by Smoothie Deluxe
The staff were fast, responsive, gentlemanly, and extremely generous with their time and consultation. I don't know how to spell his name, but Kiro, you are true customer service. Highly recommend.
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September 2023 by M T
Worst service I ever had, I had to do breaks so I came to the shop I asked him how much its gonna cost he talked me $445 it was expensive but I decided to go with it after 3 hours that I was waiting he came to me and he talked me “you all set the total is $694 (and he done only the rear breaks) I reminded him that we agreed for $445 he said “we changed your caliper as well” I asked him why you didnt talked me I was here sitting he started to get mad and be disrespectful he said “if you dont pay $694 you wont get the car back”, then he took my wheels off and he called the cops to trespass me I asked for my car back (even with the old breaks) but they never gave it back to me they acting like gangsters dont ever use their service because you might be blackmailed.
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September 2023 by Elaine Cowing
Awesome
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July 2023 by matan Turgeman
Worst service I ever had, I had to do breaks so I came to the shop I asked him how much its gonna cost he talked me $445 it was expensive but I decided to go with it after 3 hours that I was waiting he came to me and he talked me “you all set the total is $694 (and he done only the rear breaks) I reminded him that we agreed for $445 he said “we changed your caliper as well” I asked him why you didnt talked me I was here sitting he started to get mad and be disrespectful he said “if you dont pay $694 you wont get the car back”, then he took my wheels off and he called the cops to trespass me I asked for my car back (even with the old breaks) but they never gave it back to me they acting like gangsters dont ever use their service because you might be blackmailed.Service: Brakes
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July 2023 by Joshua Joseph
Service is not friendly or helpful. Quite selfish and non genuine. Vehicles were filthy, but did the job.
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June 2023 by Anton Filiptsov
U-Haul Service is the worst i've ever seen.Representative provide me a vehicle with a different license plates compare to my reservation.When i did vehicle inspection and saw that license plates do not match, i came back and explained it.And response i got:"If you don't want to take it don't need to, there are other people who will need this car".P.S. So you think i supposed to took responsibility for the car which was not even on parking lot?Well i have same advice for Diamond Discount Automotive:" If you don't want to do business, don't need to do it, i am sure there are plenty of people who will provide a better service".
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June 2023 by Pete Lenihan
Diamond Auto is the best! Professional, helpful, knowledgeable, friendly and fairly priced.
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March 2023 by Leandro Ferreira
Charged me $125,00 to replace a headlight bulb. I guess I found out why it’s call diamonds auto.
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March 2023 by Ezoz Kiyom
The manager old dude is so mean and rude and doesn't seem to care about customers. Go somewhere else, this place is expensive.
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September 2022 by Andrew Harteveldt
Person is so rude.
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September 2022 by Milton Pesantez
Great service, quick repairs
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June 2022 by joseph moores
Waisted a trip from Westborough to get there to be told 4-5 hours labor to cut off old trailer hitch and install replacement hitch.
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April 2022 by Emmie
Super accommodating, Less costly than others, pleasant, and quick! Love those who work at Diamond automotive in Waltham.
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September 2021 by Jessica Dwyer
Five star business. This repair shop has taken care of our Honda for 5 years, and staff are honest, fair, and respectful. I would trust them with any car or repair.
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September 2021 by Miguel Ponte
The guys here care about there work, business and get the job done throughly. They answer questions and try to and succeed at ensuring proper service as a team.
