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March 2024 by Smart Events
This is a great place for storage. Nice and clean. The staff are very helpful. Answered all my questions. Paul is kind and takes his time to show you all the different options that they have best on what your needs are.
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March 2024 by Edman Santos
Wow Very excellent service very detailed everything well explained and with pleasure Paul the guy who works there very well ?????
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March 2024 by Onur Iskin
Great place to rent a storage and workers are very helpful.
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February 2024 by Michelle Cokonougher
The facility manager is great; he is friendly, knowledgeable, and always helpful.
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February 2024 by Tom Nosov
Great clean storage, manager Paul is the best!
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February 2024 by Carlos Eduardo Herrera
good customer service and price
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February 2024 by Jack
Surprising to call a storage experience lovely, but extra space storage has left quite an impression and I will certainly look to them for any future storage needs. I used the 190 willow st location in Waltham and was helped by Michael if I remember correctly. He did everything he could to make the experience painless and seamless. I checked out early and they approved my refund. 10/10 thanks again
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February 2024 by Leif
Good job!
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February 2024 by Richard M
Never an issue with Paul at Willow St. in Waltham.He's always ready to help. Well run facility.
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February 2024 by Stephen Maguire
Always extremely helpful, very much appreciate.
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January 2024 by Sergey Tsitlenko
I've been using a storage unit at this facility for 6 months now and I'm very happy with the experience. My unit was clean, warm, and dry. The elevator always worked. Paul, the manager, was very responsive if I had any questions. Would recommend!
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January 2024 by Amanda Cristina Horan
After almost 10 years of patronage and thousands of dollars in rent I was told by LARRY at the front desk that I can’t access my family storage unit because I transferred the lease to my mother. I explained that I was the original owner of the unit with the orginal paperwork and that my mother lives on a remote island and is essentially unreachable. Larry refused to work with me or connect me with a supervisor. I will be ending our contract as soon as possible following this.
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January 2024 by Kristy Watson
Easy to set up and Excellent customer service.
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December 2023 by C A.
Last week I was at the storage in Waltham and there was a very friendly and pleasant woman that was with the another gentleman working behind the counter anyhow she answered all my questions and was very polite in doing. It's professionalism and courtesy that people seem to forget to give nowadays. I just would like to thank the young woman for her kindness and encouragement on staying with this particular Storage company. By the way I loved her tattoo !
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November 2023 by Casey Gilbert
Great experience Paul was the best and very helpful! Would highly recommend.
