H&R Block in Waltham is known for its friendly and professional staff who handle a variety of tax needs and prioritize customer well-being. Customers often appreciate the knowledgeable tax professionals who can identify missing documents, ask the right questions, and ensure accurate and thorough submissions. Many clients have had positive experiences working directly with specific tax preparers, praising their expertise, patience, and personal touch. The office offers flexible options, including in-person appointments, walk-ins, and a Digital Drop-Off service, making tax preparation convenient for different needs. The environment is generally pleasant, with efforts made to keep the offices clean and safe through disinfecting and social distancing. While most reviews highlight helpful and welcoming staff, some mention occasional rude behavior at the front desk, though managers are quick to assist and resolve issues. Overall, H&R Block in Waltham is highly recommended for reliable, accurate, and friendly tax services with a focus on customer satisfaction.
Audrey Doyle has been our tax preparer for many years and has been an exceptional partner to us. Audrey’s customer service is top-notch and we would be lost without her guidance. Thank you Audrey!
April 2026
We met with Audrey and she was fantastic! Definitely will meet with her again next year
April 2026
Filed our taxes with Audrey and she was very patient and thorough with the process. Will definitely be coming back next year to file with her again!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
