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August 2023 by Helen Paulino
Mary and Cristina excellent service
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June 2023 by Ismail Croissy
Cristina,Mery and Fernanda they always give me a good customer service and they help me every time ?
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June 2023 by Jesus Paz
Fernanda si a very inteligente and she help me so well and a hard worker
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June 2023 by Narumi Herlihy
I was treated so well and they were very patient.
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March 2023 by Marik Marshak
Worst customer service I seen. I came to get a phone via a new Metro promotion that is only in-store. The store claimed this is not a valid promotion for in-store, and instead want to charge me an arbitrary high price, which I refused. If you value your time, go to other Metro PCS locations, not this one.
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January 2023 by DAFNELIS GUADALUPE
BEST METRO I HAVE BEEN TOCRISTINA WAS EXCELLENT. VERY ATTENTIVE, VERY POLITE, VERY PATIENT , SHE WOULD BE THE EMPLOYEE OF THE YEAR . I HAD AN AMAZING EXPERIENCE ,VERY PLEASED.
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December 2022 by Chans View bomh1029
The best Metro store I ever been to, and will never go to another. Sebastian the manager, went above and beyond!
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December 2022 by Erika Cullen
Awful customer service. Purchased screen protector. They didn’t put it on correctly. I came back 10 min later asked them to readjust they said no and that I would have to purchase another. I refused. I Told her I wasn’t able to use this one and to take it off. She purposely broke it so now I would have to file a claim with screen protector she states. I left and called the company. The company is not fixing this and that I need to return yo store. I called back the store. She states she is calling he higher up. This was almost 8 hours ago. Guess I’ll be waiting an eternity.
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August 2022 by Anon
Awful customer service. Purchased screen protector. They didn’t put it on correctly. I came back 10 min later asked them to readjust they said no and that I would have to purchase another. I refused. I Told her I wasn’t able to use this one and to take it off. She purposely broke it so now I would have to file a claim with screen protector she states. I left and called the company. The company is not fixing this and that I need to return yo store. I called back the store. She states she is calling he higher up. This was almost 8 hours ago. Guess I’ll be waiting an eternity.
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July 2022 by Keith Kiya
Fernando at this store is the best. He set me up with a new plan that saves money with more data.
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July 2022 by David Hay
I'm usually in and out of there pretty quickly, I seem to luck out and get there when no one else is there,
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February 2022 by Carli Durden
Absolutely the worst customer service. Take your hard earned money elsewhere. They will not stand behind their work and will proceed to take your money without any resolution to the customer. Consider this a warning if you want to do business with a company that has no regard for their customers. Absolutely horrible.
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February 2022 by erika r
Awful customer service. Purchased screen protector. They didn’t put it on correctly. I came back 10 min later asked them to readjust they said no and that I would have to purchase another. I refused. I Told her I wasn’t able to use this one and to take it off. She purposely broke it so now I would have to file a claim with screen protector she states. I left and called the company. The company is not fixing this and that I need to return yo store. I called back the store. She states she is calling he higher up. This was almost 8 hours ago. Guess I’ll be waiting an eternity.
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February 2022 by Sharon Carlson
Vanessa (the manager) was an absolute dream! She was so incredibly helpful to me and the crew I brought in with me, and she took care of everything. Her co-worker, Maria, was also fantastic.
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February 2022 by Bannk Of America
Nope. They lie
