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March 2024 by sergio felix
They put someone irresponsible with the schedule and the gym is not opening at 5am
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March 2024 by Fednor Tibeauleya
Satisfied
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February 2024 by JT Hawkins
Bathroom smelled worse than a dead horse stall.
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February 2024 by Lisa Taddeo
How ridiculous you took the hand sanitizer off the walls. For a club that is supposed to promote health and well-being, this clearly wasn't a good choice.Your reply below to contact the club manager. I did and she agreed with me stated that she mentioned already to you. Guess the ball is in your court now.
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January 2024 by Darius Kasparitis
The runaround that you have to participate in just to cancel a membership should be illegal.
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January 2024 by Sasha Melnyk
Huge space with wonderful people in
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January 2024 by Healthy Duct, LLC
$24 a month gives me black card access which I can bring a guest in every time. Decent spot with no attitudes. Young crowd with no drama.
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November 2023 by Sally Collura
Love the crowd meter feature on the app so I can plan my workout
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November 2023 by alan ching
For that price range I have no complaints
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October 2023 by Christiano Demacedo
I gave up on going to this location in Porter Square.The gym had 2 broken step mills for months, I ended up going to the Waltham location instead! More room to work out and the staff seems to care a bit more. Cambridge is like a teenage party when you walk in, people sitting on the front desk and on their phones, not to mention the broken lockers, doors have fallen off, all the doors needed was to be tightened and now they are all falling off.After months of 2 broken stepmills, they were fixed just in time for my fairwell workout when I went 8n to cancel my membership...I used to really like this location 3 years ago. Things change
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October 2023 by 于文豪
So bad fitness, they will very nice to welcome you, but they have a lot of hidden charges in your plan. And their manager doesn't care about your feelings and won't help you solve your problems. Don't come here!
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October 2023 by charles algeri
Love the place...but...I have the black card to use the tanning and relaxation beds...but... there's only 1 tanning bed that actually works and that b we d has 24/48 lights that are blown out so it's kinda useless to even bother I've told the manager, who I don't believe it's her fault, but I've also told the district manager 10 tines and nothing gets done I get an excuse that" were moving son"... that does me NO good now... is it that hard to change light bulbs ? Hit me wondering why I p I'm paying extra
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October 2023 by Nathan Smith
Some of these reviews are crazy. Y'all, it's a Planet Fitness, not a luxury hotel. It's clean, has working machines and weights, and is generally pretty empty. Everything you need in a local gym.
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October 2023 by Fatih AÇIKGÖZ
Definitely they have terrible customer service, they do not help about anything like a membership cancellation or transfer..! They want some letter to cancel or transfer membership but even you send them it, they don’t care, I called then many time to check my letter.. they have excuses all the time!
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September 2023 by Valerie Lehr
They charged me double my membership fee for months without telling me. I didn't find out until I went to cancel - apparently it was an issue with my checking account and even though they had my credit card on file they still charged the "late fee" which made my membership 2x the original price for months. I also had to send them a letter in the mail just to cancel (the other option was going in person. PF doesn't allow for you to cancel over the phone either which is also super inconvenient).I'd personally recommend spending a little bit more (especially if you're going to get charged $40 a month anyway) and going anywhere else like the BSC in Wayland or any of the YMCAs in the area. The Central Rock Climbing gym is really great too.