Public Storage in Waltham offers a convenient and hassle-free storage solution. Reserving a unit is free, with no commitment required, and customers can use the online eRental option to skip the counter and go straight to their storage unit. The staff, including Tom, Jordan, Marc, and Susan, are described as professional, prompt, and very helpful, providing personalized attention and guiding customers through the process. Customers highly recommend this facility based on their positive experiences, highlighting the ease of renting and canceling units, as well as the friendly and knowledgeable staff.
Tom and Rick are really nice the customer service was very helpful 🤗
September 2025
I just had a great experience with this location of Public Storage at Lexington street, highly recommend their services. Tom has been extremely helpful as he stayed past his working hours to accommodate me.
August 2025
Tom was really helpful and helped me visualise the spaces.
