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September 2025 by Pascale Morisset
Tom and Rick are really nice the customer service was very helpful 🤗
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September 2025 by Albert Soukup
I just had a great experience with this location of Public Storage at Lexington street, highly recommend their services. Tom has been extremely helpful as he stayed past his working hours to accommodate me.
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September 2025 by Maria G
My complaint isn’t the actual unit or the person that runs the place, but with the bait and switch they pulled. I got a storage unit for $100, two months later it went up to $130, then 5 months later it turned to $175, and now I’m about to cancel before it goes up to $230 next month. Will it be $500 in 3 months? I can’t afford to find out. It really is a shame because the place is clean and nice. With the economy the way it is, I can’t afford these tactics.
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August 2025 by Aditya Singh
Tom was really helpful and helped me visualise
the spaces.
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August 2025 by Mark Gallo
Tom, Jordan, Dan helped me find my unit and setup the app. The facility is clean and I am happy with the service.
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August 2025 by John Hall
Tom and the rest of his team were fantastic to work with. They were professional, prompt, and very helpful. Would highly recommend this facility based on my experience.
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August 2025 by Reed Peraner
Tom and Jordan were such a great help. Very kind and accommodating, and answered all questions clearly.
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August 2025 by Mark Ryan
Tom and Jordan were incredibly helpful, even broke down the costs for going month to month for rentals, and what to expect cost-wise.
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August 2025 by Abezash Teklu
Tom and Jordan was a very helpful person during my visit time
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August 2025 by Maria Madalena
Tom and Marc provided excellent service for me today. I highly recommend public storage in Waltham
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August 2025 by Yinghua Huang
Tom helps a lot with the moving out process.
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August 2025 by Elizabeth Azarià h Colon
Walked in and Tom greeted me. He was extremely helpful and very patient. Took his time showing us the right size unit. Very friendly. Thank you Tom and Marc
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August 2025 by Derek Muccioli
I’ve had a storage unit for WAY too long, and finally was able to empty it. Every interaction I’ve ever had with anyone has been amazing, and Tom helped make the canceling of my storage unit easy and quick! I would highly recommend storing at this PS!
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August 2025 by Enrique Mateo
tom did an sedme job
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July 2025 by Peter Hunt
Susan was extremely helpful and professional. I am along time customer and am very appreciative.
PH