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September 2023 by xuan wyatt
Here today for inspection. The mechanic hit the car on left while opening my car‘s door (there were three witnesses) . I came home to find a dent in the door. No response has been received yet.
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August 2023 by Nick Buckman
Went to this place in January after getting a check engine light. Had a thermostat replaced, and the tech told me that they took the car 60 MILES for a test drive. Had a feeling someone just took the car home. When I came to pick up the car, the exhaust was mysteriously loose and the car was making a loud noise all of a sudden. Went somewhere else to get that fixed, but now 6 months later the thermostat they replaced seized up and needs to be replaced again. Six months later and this place has done nothing but cause more issues with my car than I brought it in for.
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August 2023 by Victor
Their lack of communication will make your experience a nightmare. I went in and spoke to one of their mechanics about obtaining specifically a “TNC vechicle inspection” although they get the inspections done efficiently and rapidly. They have zero respect for their customers in other words they don’t care about customer service. When I realized they gave me a regular inspection instead of TNC I brought it to their attention and the guy attending me told me: “Vehicle inspection is vehicle inspection and TNC is TNC. Ultimately he told me “Do whatever you want” and turned his back one me. They are there to offer these services. Why get like that when something doesn’t go right? I was only tryna figure out a solution. Did he not care about seeing the inspection sticker I already had on my windshield?Summary: Lack of professionalism, failed to assumed responsibility, failed to provide a solution, communicated very poorly, rude staff.Oh and he ended up charging me $35 instead of $15 which is what the cost of TNC inspection is. Didn’t apologize, didn’t offer partial refund. What a joke!PST. I’m not trying to put them down I am only sharing my experience with them because this is actually not the first something like this happens with them.
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June 2023 by Vina B
I wish I had read the terrible yelp reviews before taking two cars to get inspected here. This place is a scam - stay away!Reading the yelp reviews with my same story, I am more certain now that I definitely got scammed.Yesterday I brought in my car for state inspection and they showed me that the back license plate light and front reflector were out, and tried to charge me to replace the reflector (the license plate light "came back on its own") but literally as the guy was giving his spiel, he tapped the reflector and it came back on. I showed him, and he seemed disappointed not to have to do the repair. I just ended up paying for the inspection.Today I brought our other car, which also needed an inspection. I should've thought to check the lights ahead, but didn't. Sure enough, the same reflector light and license plate light were "out," they charged me 20+25 to replace both, on top of the inspection, or I wouldn't pass.Both ended up "getting replaced" (I should've watched to see if this actually happened) in moments, and $80 later I was out the door. I don't know if they just loosen the bulbs or what the deal is, but apparently watch carefully. They do the inspection away from the waiting chairs so you can't see what's happened until they're ready to charge you or fail you in the inspection.Beware of this scam! I said to the mechanic "it's strange that these exact same things were wrong with my car yesterday" and he said "yeah a lot of people don't think to check those lights."
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May 2023 by Samantha Moran
I've brought my car to this shop a few times for various things and they have always provided great service. The service technicians are speedy with inspections, meticulous when it comes to identifying issues, and considerate when making a repair plans, ensuring that all details and costs are discussed ahead of time. I really appreciate their work! Would highly recommend.
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February 2023 by Julia Wilkinson
First time ever here and Tony helped me with my car inspection. He was so nice and friendly! Highly recommend seeing him for all car services!
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December 2022 by Camille Picard
The guys at this repair shop are great! I feel comfortable as a women coming here and sending my in laws here for any repairs. They are always able to help and is always much appreciated.Service: Tires
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November 2022 by Michael
Family owned. Best service. Great people, they will help you out of any jam. I only go here.
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November 2022 by Keely Hanna
I’m new to the area and trust Tony wholeheartedly with any car issues. Always helpful, patient and kind! Thank you so much, Tony!Service: Tires
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October 2022 by Amy Lavigne
I stumbled upon TK Auto when I needed to get an inspection sticker a few years ago and they are the best! Tony Jr. was my contact recently when I needed to do a huge exhaust repair and, as always, he was polite, honest, professional and knowledgeable. I turned my Dad onto this garage and he has had great experiences with Tony Sr. as well.Service: Exhaust
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September 2022 by Julia C
I highly recommend TK Auto for your car service needs. While living in the area I went to TK Auto not only with service needs, but also with questions about my car, questions when buying a new car, and they inspected cars I planned to buy. The gentlemen at TK made me feel safe at all times because they always gave me fair pricing, never tried to upsell me, always beat dealer pricing without even meaning to, and most of all they are kind and honest and extremely helpful at all times. They are just the best to their customers and they’ll do amazing work for you whether it’s a big or small job! Thank you for everything TK!Services: Oil change
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July 2022 by James Macdonald
Highly recommend this shop. Extremely professional customer service & fair pricing . They were open later on a Saturday than other shops in the surrounding area and able to repair my vehicle swift and promptly.Services: Brake service & repair
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July 2022 by G EM
Very bad experience- I have owned a car for more than 7 years, and this was by far the worst for the inspections- slow service and they dropped things into the layers of the backlights area and spent a lot of time to find it. The staff talked to customers with an attitude and charged at least 15% more than the market rate for a bulb change - never recommended and never come again
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July 2022 by Sholeh Joon
I went to this gas station last week For renewing my state inspection. This was few days before end of the month deadline & towards end of the day and several cars had lined up. I did have to wait my turn of course but the people who worked there had such a good attitude about it. It was extremely hot & humid & they were working very hard to move us as fast & as orderly as possible AND were apologizing to us for waiting, even though it was our fault for waited kind of till the last minute to get inspection stickers. I would definitely go back for inspection and other services based on this experience. Customer Service matters!
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July 2022 by Leah Greenwald
I often get gas here; the price is usually the best in the neighborhood. Today I asked to make an appointment for an inspection, and they were able to do it immediately, while I waited. Fast, convenient, very polite, friendly.