February 2023 by Marsha Klein
Had an appt. set up for early morning on a weekend day; Uhaul called me 3 days prior to lmk they didn't have a truck for me that day (I thought nice, how organized) and rescheduled me for same time/day at a nearby location. On the assigned morning, I showed up, no one's there, no key left for me, no instructions via email, text, phone and not answering any numbers they gave me. When I finally reached someone hours later they were nice enough, but no responsibility or explanation.
