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March 2024 by Rodrigo Otzoy
Awful service from these Lazy people. I hope they get a supervisor soon. Or at least someone should send any one to inspect on them.
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February 2024 by Alexander Rivers
These are the laziest employees I've ever seen. I wasn't able to do a change of address form online so they emailed me a barcode they said I could take into any USPS office and I just had to get my ID scanned. The guy at the counter interrupts me while I'm telling him I have a change of address barcode with "yep just need the ID" and he scans it, apparently it didn't take, so he tries scanning it again. Without doing an ounce of troubleshooting he just goes. "Go to a different post office and do it, it's not working for some reason"I don't think the thought "maybe I can figure this out myself" even fired between two neurons in his head. He just dismissed a customer to go to a whole different post office to make it their problem while vacantly shouting "next".
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February 2024 by Berivan Yalcin
I never leave reviews but this one is much warranted… the lady working there Saturday morning was extremely rude and had such an attitude for no reason. I had a simple question for some confusion I had and she responded to me like I was stupid and rolled her eyes several times in a 2 minute conversation. I’ve never been treated in such a manner at any other usps store in my life. Trust the 2 stars and comments for this location. Worst employees at this location
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February 2024 by John Marchiony
Every member of the staff in this post office has been more professional, proficient, and knowledgeable than those a other offices I have visited.
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January 2024 by N. M.
This is a regular post office. I’ve never had an issue except they seem understaffed
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January 2024 by Jessica Merritt
There’s one woman who is always so grumpy and speaks to customers like trash, it’s wild
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December 2023 by screechie ie
Customer Service...Who over see's these peoples behavior?If you don't like your job l.Go do something else!It is just that simple or ask to work in the back so you don't have to deal with customers.
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October 2023 by Tom Guerin
The Waltham Post Office delivers mail and packages to my home in Waltham about 3 times per month. I can't get help in person. The phone at the Mail Delivery Unit rings for about 90 seconds before hanging up. There is no way to fix my problem.
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October 2023 by Uche N.
Came in to send out things for my wedding and I was turned away because there were too many packages. What laziness. I had to go to downtown boston !
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June 2023 by Suzanne N.
Maybe they don't have enough people to work there, feel like the person who takes care of me, looks very angry, I went there to send an international mail, he charged me $0.63, after I walked out I searched online for the cost for international mail, it said $1.45, so I go back and ask him, and he charged me another stamp for $1.45. I asked shouldn't I pay $82 instead, he looked me angrily... So I said whatever!
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May 2023 by Jaw Idan
They have very bad service and customer service on their Passport service! No one is working there! I went there 3 times with appointments they person was was either on break or lunch! They have zero customer service. I will never go to this location again
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April 2023 by Dany Dagher
Very polite, helpful and knowledgeable staff.Always a pleasure to visit them.
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March 2023 by Alan Lavoie
The PO boxes should be open on Sunday. I recommend8:00 am to 4:00 pm.
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February 2023 by Patrick
As others have said avoid the older blonde specifically but In general the workers here are a miserable group. Maybe there are some good ones I haven't encountered but man this has to be one of the rudest post office staff around. It's almost funny. Like why are you all so miserable? For anyone over theyears that worked here and tried to be nice, my apologies.
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December 2022 by Jaqui Ramos
Absolute worst cotumer service.The lady at the front counter, I did not get her name, white lady with glasses treated me like I was the worst inconvinience of her day telling me that quote on quote "I wouldn't do that" when I explained her my situation. Gave me dirty looks when I treated as nice as I could. If I could give negative stars I would.
