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November 2023 by Serena Smith
Only complaint is one person is always working
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July 2023 by Random Vids
Pretty clean place inside, nothing on floor in aisles, some decent sales most the time.
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February 2023 by Will Laub
Your trashy female employee working evening of 2/5 that says "ain't" rather than "don't" told me you don't have an automated return service, though you don't staff a cashier either, and refused to allow me to return a flat soda that was purchased 2 minutes prior because "it's a food item." Who the heck buys a 20oz soda for $2 knowing it will be flat? You can't tell if it's good until opened, and refused a return, this is fraud and your time will be wasted with a credit card charge back claim.
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December 2022 by MICHELLE (CLUB MICHELLE)
EMPLOYEES《》AMBER & KATE NEED WAY BETTER WORK ETHIC. THEY ARE BOTH ARE WICKED LAZY AND JUST CARE ABOUT CLOSING UP EARLY SO THEY CAN GET OUT EARLY...THE EMPLOYEE KATE ACTUALLY BRAGS ABOUT HAVING BAD BAD WORK ETHIC, SHE THINKS IT'S COOL BUT SHE DOESN'T REALIZE IT'S NOT COOL TO BE A LOSER《
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November 2022 by Michelle Tina (My My My Michelle)
EMPLOYEES《》AMBER & KATE NEED WAY BETTER WORK ETHIC. THEY ARE BOTH ARE WICKED LAZY AND JUST CARE ABOUT CLOSING UP EARLY SO THEY CAN GET OUT EARLY...THE EMPLOYEE KATE ACTUALLY BRAGS ABOUT HAVING BAD BAD WORK ETHIC, SHE THINKS IT'S COOL BUT SHE DOESN'T REALIZE IT'S NOT COOL TO BE A LOSER《
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November 2022 by Filene B.
What used to be here was a Rite-Aid. Rite-Aid, in 2019, put up signs on their stores basically saying "Hate has no home here." You know how Hate works--size of your body, your hair, your skin, your religion, etc. However, the Dollar General that is here now, will respond to their own poor customer service by threatening the safety of their paying customers. Don't worry--the story has a good ending because the Ware Police have bigger fish to fry. But this marks the second store in this plaza I won't be going to anymore. Curious enough to read on? I hope so. My spouse made an order at 8 AM that Dollar General, the corporation, said would be ready by 1:15pm. They paid for their order, and when the time rolled around, they showed up. Now, if you don't know this Dollar General, they're not known for their customer service. The employees are good, don't get me wrong--yet when your District Manager tells you to call the police on your paying customers, I'm sure this kind of attitude saps your morale everywhere. I've called this DG before and their phone endlessly rang. Some of the staff have to work two jobs, or are not making ends meet with their hourly wage. Dollar General could be doing more, in general. So when my spouse arrived for their order to be ready FIVE hours later, no order was ready for pickup, and no accommodations were made for them. Can my spouse go get the products themselves? No. Can another employee do it instead of the one who's on break? No. Fifteen minutes went by, with NOTHING. No breaks ended, nobody budged. So my spouse retrieved products they had already paid for, expecting that the DG team can just complete the transaction from the app. When leaving, they were told the police would be called--which is harassment. When we later found that our order was "suddenly" ready for pickup, and not marked as completed, I returned to the store myself with the products. I was ready to exchange them for the order the DG staff had supposedly readied. It was not safe for my spouse to go. But there was no order ready. The district manager, Pat, had already told his subordinates to call the police, which they must do to keep their jobs. His staff had already called the police. They had already noted my spouse's license plate. They had already been told by the police to *just mark the order as completed already!* So when I arrived, I was feeling unsafe and threatened. I wanted to complete the order that The God Of Dollar General demanded we complete, in-person, when my spouse was already threatened. I arrived to exchange the two products for the ones waiting for us, or just mark those taken as the ones ready for pickup. But they HAD no product. We would be given no receipt, either. I told them I wanted to return the goods we had paid for. I didn't want their merchandise. Their Eighteen Dollars' worth of paid merchandise for which they treated us like thieves for, but the products they were willing to take back. They tried to use the pickup image code we had, but it would not work on the order. So they went to the register, and provided me a receipt for the order, and cash. I took that cash to the people who, as far as I know, made the sane decision: the police, and they are keeping the receipt and cash as evidence for this harassment. It's just money. I don't need it. I also don't need to be part of big corporate drama. Don't go to this Dollar General, or ANY Dollar General for that matter. You are NOT SAFE to go there. They are at war with every customer who is just a thief in waiting for them.
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November 2022 by Michelle
EMPLOYEES《》AMBER & KATE NEED WAY BETTER WORK ETHIC. THEY ARE BOTH ARE WICKED LAZY AND JUST CARE ABOUT CLOSING UP EARLY SO THEY CAN GET OUT EARLY...THE EMPLOYEE KATE ACTUALLY BRAGS ABOUT HAVING BAD BAD WORK ETHIC, SHE THINKS IT'S COOL BUT SHE DOESN'T REALIZE IT'S NOT COOL TO BE A L*****
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August 2022 by Stewart Rebell
Not all dollar general have the same things ,I feel this would help them if they did.
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July 2022 by Taxachusettsucks
Stores decent. Area is unsafe watch your purse or wallet, and be aware of your surroundings going back to your vehicle at night. Not a safe area.
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July 2022 by Heather Pierce
Not a bad store if you only need a small amount of items & want to avoid Walmart. Prices are reasonable, but lines can get very long & they usually only have one employee on the register. They have a self checkout, but it doesn't help many because it is credit card only. I pay cash for everything, so it's useless to me. They do have a good variety. You can find greeting cards, food including frozen goods, health/beauty, baby needs, toys, cleaning/household supplies, arts/crafts, seasonal/decorative items, & more. Only downside is they don't carry clothing here, except for basics like socks & underwear in packages. Other DG stores sell pj's, pants, shirts, etc..for both children & adults. Also I came in recently to return an item from another DG store with a receipt & was told that they couldn't give cash back, even though I had just purchased the item the previous day & receipt confirmed this. I asked why this was & the employee couldn't offer an explanation of any sort. She first said "I don't know" then tried telling me some nonsense about how the amount had to be a minimum of $20+ (my item cost $10) then claimed she had unsuccessfully tried before to do a return. I should have requested assistance from management. Instead I agreed to an exchange, because I did need shampoo/conditioner, but had I not needed anything from the store, I wouldn't have been able to get my cash back & had been stuck with an unwanted item. She tried telling me this was store policy, which is not true. I checked online after leaving the store & it said you can get money back if you're unsatisfied with a receipt!! I should have gotten her name & complained. I've never had a problem returning merchandise elsewhere. She obviously didn't know what she was doing! The item was pajama pants I bought for my daughter that didn't fit from the Brookfield store. It's worth a stop, just don't try returning anything!
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May 2022 by Miguel Santiago
Needs a good cleaning but people working were nice!
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April 2022 by chris creamer
Bought a couple cleaning products got home and realized the bottles were damaged. Went back to exchange items same girl at the register asked her if I could get another one and exchange it told me that I had to wait now there's 3 people arguing how the bottle got broken talking over me and being confrontational told the to give me my money back and went to dollar tree. Staff in this store very unprofessional.
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September 2021 by Jean Howard
They have lots of different items here. Great staff
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April 2021 by Loryn Posusky
The store is always neat and clean but the service isn't always the greatest. No one is ever at the counter to check you out and when you ask for someone they get all mad. I've only been in a handful of times and have only been greeted once upon cashing out and thats it. Not the best atmosphere but an ok place to shop. Although a little pricey.
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April 2021 by Karen Girard
Quick in and out if you need something from milk to tylenol. Staff is helpful
