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February 2024 by M E
My Rep Axel was simply amazing. He took his time and explained what plan would fit my lifestyle and budget. I have recommended so many people to this location because of him. I will go out of my way to go back to this location because their customer service is excellent.
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February 2024 by Ken Sharpe
Helpful Customer Service
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January 2024 by Stan Fitz Fitz
Lilly was very helpful they team.is so nice great job guys
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December 2023 by Tana Boulanger
Buyers beware. This store will tell you the accessories are free then you see the charges on your bill. I called to figure out what was going on and Savior one of the sales people who helped me was so rude and hung up on me. They sold my daughter a I phone watch knowing it isn't compatible with her I phone. I have been with T Mobile for 23 years and I have never been treated so badly and blatantly lied to. Do yourself a favor and save yourself a huge headache and go to a different store. I've spent hours on the phone with corporate trying to figure this all out. If I could give zero stars I would.
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December 2023 by Lydia Allen
Went in was helped right away and everyone then was amazing. I got the best deals and best offers at this store. Would recommend this store to all family and friends
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December 2023 by Asa Allen
all the workers had very good customer service, you can tell they have good management and training.
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December 2023 by Linda Blais
I am done with T Mobile! They have had my Internet boxes for months and have not removed the charges from my account. I am being charged with things I do not have and do not recommend them to anyone in Western Mass!!! Do not use them they are thieves!
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September 2023 by Ryan2.0 Christiason
Savier was very helpful and professional. Every questioned I had , he was able to provide a thorough response. By far one of the best T-Mobile experiences I’ve had.
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August 2023 by Canireset The Yamaha
Had Tmobile for 1 year now, I love it here ask for Kayleigh or Savi
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July 2023 by Dee Lee
Just ok had to make 3 trips to get the correct chargers for my phone!! The people that work there are very nice.
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July 2023 by Mildred Hines Glenn
I appreciate this store helping me with my questions such nice people jaziel helped me here and the manager Kayleigh
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May 2023 by Amy Lynn
AMAZING SERVICE!!! Angel & Kaleigh went above and beyond for our family! They both are so knowledgeable and troubleshooted odd situations on our end with our old service.. so happy to be a part of the T Mobil family!!!
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May 2023 by Joe Oneill
None of these stores s have a place to sit, a problem with only one leg.
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April 2023 by Mary Dudula
I had a wonderful experience at the where T-Mobile store. They were so helpful and patient I will be back.
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March 2023 by Hayden Marshall Billing
EXCELLENT customer service from all three working that night. Sarah, Kayleigh and Emeka were so patient with me and professional and so accommodating setting up our two phones, my watch and our internet Wi-Fi router. They were engaging and explained things clearly to this "old lady" that the C/S rep I dealt with over the phone when I initially signed up failed to tell me. KUDOS to this fine group of young people!!
