PCT Federal Credit Union is a small local credit union known for its personal service. Members report that the staff are super helpful and know you, making it feel like talking to an old friend rather than just being a number. The credit union is described as amazing for giving members a chance, even when they are behind on bills or have less-than-great credit, by providing small personal loans with low interest. However, the bank's mobile app is frequently criticized as horrible, always down, and poorly run, causing issues when paying bills. Despite this technological shortfall, the overall local experience is considered top notch.
I use this to make deposits into my out of state credit union account. Cannot make deposits into my B of A account .
August 2025
It’s been a while since my first review. A lot has changed (in all the right ways). The representatives are fantastic, quick, and timely. I really enjoy banking with them. Only issue (which is soon to be fixed) is their mobile app, horrible interface
July 2025
The representative that helped me, Brianne, was extremely responsive, communicative, and helpful. She solved the issue I experienced almost immediately.
