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December 2022 by Linda L.
When did the average consumer become non-paid employees at Stop n Shop Wareham? I had just finished working a nine hour day and stopped in to pick up a few snacks for the grandchildren who were coming over to decorate the tree, approximately 20 items. At 4:00 pm in the afternoon there were only two registers open and one of those was for 12 items or less. All others had to go to self check-out. Every self check-out register was being used and most people had many items in the cart. The call for help light was going off at every register due to items not scanning correctly for whatever reason. There should be a sign not to bother with produce that needs to be weighed (not accepted and help light). There is no room to put more than a few items in the baggage area. It was the worse experience and I will never go back (I live ten minutes up the road). If my grandchildren were not waiting for me, I would have left the cart at the check-out and gone home. If I wanted to be a cashier, I would be a cashier. All the money being saved on payroll is not being passed on to the consumers. All items were more expensive than other places. The one star is only because the place was open. I will gladly travel the few extra miles to shop at Market Basket and Shaws.
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November 2021 by Lou M.
Dear Stop n Shop: You have made a major mistake in eliminating the butcher department. Now we can no longer get custom cuts of meat and have to choose from the prepackaged meat that is shipped in from who knows where. Why did you put a butcher case in if you're not going to cut any meat to order. All the items in case case are shipped in, stripped from their packaging and placed in the case to appear as if it was freshly cut. Thank goodness Shaws and Market Basket still provide that valuable customer service for their patrons. I like steak 1 1/2 inches thick, I like to have the bones separated from my Prime Rib Roast, and now you will not provide this service.
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February 2021 by Paul A.
Too bad there's no minus a star options here. That being said, this Stop and Shop is the absolute worst managed one in all of New England! I don't even know where to start. Let me begin with the meat. I'm tired of buying meet only to find out it's bad when I get home. Also, I've been hounding them to order more A & W diet root beer. They simply never have it. I spoke to a manager about this, but things didn't change. Finding basic items in here is a task in itself. Whole wheat hog dog rolls is another product I can never get there. Some of the employees are rude. I asked one worker if she knew who was responsible for cleaning the Men's room because there was a woman in there cleaning up with about four men in there. She said, "how the hell do I know?" On my way in one afternoon I told the kid who was taking the head count that the hand sanitizer was empty he responded "oh well"! Oh, and in closing, this whole idea of changing the location of all the products created insanity. I used to know where everything was, now it's just a guessing game. The rank and file employees are great, but management are horrible.
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September 2020 by Jennifer F.
Horrible Horrible store. Dirty ,outdated food. Shelves empty or products missing. They like to blame covid however I see other stores fully stocked so what's the problem ? Their only idea of customer service is rude & nasty. I don't have anything nice or positive to say about this store. I won't be going back.
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March 2020 by Shirley N.
Not sure about all of the negative comments here! Obviously when people have good experiences they don't document it. These very few negative comments can negatively impact a business. East Wareham Stop & Shop of the only supermarket in the area that carries all the natural brands my family consumes. I have NEVER purchased moldy food. These towns folk work hard and courteous. When you have a. Complaint or a return they just kindly make it right. The people that work there are helpful, the ladies at the deli and the gentlemen at the butcher counter also kind and bring a smile to the face. So don't listen to these very few negative reviews.
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September 2019 by Sandy T.
East Wareham Stop & Shop Voicing My Opinion 09/01/19 I pray that Stop & Shop closes and gets replaced by Market Basket not only do they mistreat their employees, but also their customers. Their prices are way to high and their produce is discusting! They treat their customers like thieves. I bought items next door at Ocean State, the items I bought were bagged in recycling bags. Cashing out at S&S the bagger asked me if I notified the cashier of these items. I advised her that I bought them from Ocean State. She proceeded to go touch my things in the bag anyways and picked one of my items up. I said to her Ma'am I told you I bought them from Ocean State the receipt is right there. I made sure my receipt was right on top before I even entered S&S. Why use recycling bags if I am going to be labeled a theif? She didn't even ask my permission to look, she just took it upon herself to touch my things after I already told her! That is what really upsets me. I already defused the situation anyways. Never to shop there again!
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August 2019 by karl o.
SEAFOOD CLERK HAD HEAVY +3LB THUMB. Wife ordered 6 select lobsters (1.5-2lb) at $11.99/lb on Weds for Friday pickup. Arrived to pick up the lobsters and found the clerk filling a lobster bags with pieces of claws and legs. Asked for my wife's order and he handed me the two bags I just saw him fill, each over 4.5lbs and $11.99/lb. I decided to weigh the bags at check out and found the bags weighted less than what I was charged for, and that's including the tare weight of the thick double lobster bags. Went back to the seafood counter and re-weighed all 6 lobsters, every one of them under 1.25lbs, chix size and only 8.99lb, meaning the weight was over 3 lbs and $3 per lb difference, a difference of over $20. Explanation from the clerk? He said that somebody else started the order. No apology. Even went to the manager to get the $10 for being charged the wrong price. Again no apology.
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May 2018 by Linda A.
Good spot for groceries -plenty of parking, and good selection for produce and random non-necessities like cheese. Bought some cuties on sale here and when I got back to the Airbnb noticed a pretty healthy mold colony on the inside of the bag, like a colony big enough to have a basic economy and road works going. That was a little disturbing and when I tried to return them around 8 that night, a young woman was rude about it. Returned them the following day and the staffer at customer service was nice, so Id stay the staff is batting .500 for just general niceness. All in all, its just okay. All the basics, just double check your produce. Prices are standard, but be on the lookout for sales. Got my razors that normally cost 10 for 5 one day.