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December 2023 by Alan Rosenfeld
Vegetable draw cracked and it immediately replaced as requested.
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November 2023 by La Waters
We love living here. The whole staff (Allison, Ed and Matt) have been wonderful. We recently had a leak in the ceiling. Ed and Matt didn't stop until they knew without a doubt why it was happening so it was fixed properly. I love the fact that they all kept me informed each step of the way. Thank you all!
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September 2023 by Judy Nicholas
Having read Laura's review, we couldn't agree more. We've had no complaints after being here for six years. A good example is that we had a job that required drilling into walls. Ed and Matt worked quickly and efficiently, leaving the area spotless! Thanks, Allyson, for making it happen. The outstanding teamwork is another great reason we are so pleased to be living at Riverbend.
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September 2023 by Kate Blair
Thanks so much to Ed, Matt, and Allyson for our new dishwasher, and for keeping the pool open during this hot spell. We really appreciate it! Katy and David
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August 2023 by Laura Cruz
Riverbend on the Charles is the best! The location is gorgeous, convenient to everything, and the amenities are awesome. You get the best value for your dollar compared to all of the other luxury buildings in the area .Shout out to the managers, Dean and Allyson, who have done a great job creating community, responding to residents' needs, and just being darn awesome! Ed and Matt take care of all of your repair and apartment needs - usually within 1 hour of putting in a ticket! They go above and beyond.
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July 2023 by Kristin Pries
We've been living at Riverbend on the Charles for almost a year now, have signed for another year, and have had nothing but great service whether from the leasing office or the maintenance team. Eddie and Matt are super responsive whenever we have a maintenance request, and Dean and Allyson in the office go out of their way to help us with whatever we need. One time Allyson even stayed an extra couple minutes past closing time to print out a boarding pass for my mom who was visiting, and Dean always graciously volunteers to bring packages over to our building if they were delivered to the main office. The location is amazing, being right next to the path, we have access to great biking and walking trails. Not to mention during the summer the pool is always clean, with lifeguard on duty. Overall, it's been a great experience!
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June 2023 by Jacob Miller Russo
Great place to live, with an incredible location to Boston or going out even further from the city. On top of the apartment and location, Matt and Eddy make sure to get any requests you may have squared away as quickly as possible and with as little interruption as possible, whether its helping with a runny faucet or installing a new washer/dryer. Definitely not planning on leaving any time soon.
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May 2023 by Kristen B.
I’ve moved 4 times in 7 years, and I’ve lived at Riverbend on the Charles for the last 3 years. I just love it! The location is ideal. You are a step away from the path which is perfect for walking/running/biking/stroller pushing! The new staff is wonderful. Dean and Allyson work very hard to accommodate all residents with any questions or concerns they may have. If there is ever an issue within your apt, the maintenance staff is there to fix it! I’ve never had to wait more than a day for a work order that I put in. Ed and Matt are just great! I highly recommend this complex to anyone searching for their new home.
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May 2023 by Kenzie Coning
We absolutely LOVE living at Riverbend on the Charles! The leasing staff and maintenance team really go above and beyond to create a comfortable and inviting space for residents. Allyson and Dean are super attentive, put incredible care into resident events, and are constantly finding ways to engage our community and improve amenities. We plan to call Riverbend home for quite some time!
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May 2023 by Colin McGonagle
Just moved in and all I can say is WOW. The ambiance and structure is comparable to a 5-star hotel. Dean & Allyson are approachable, friendly, considerate and professional. The maintenance staff is exceptional and knowledgeable. Can’t wait for the pool this summer on the private and quiet courtyard. Cannot believe this gem is just right outside Boston!Great, safe walking path and walking distance to shops, restaurants, and convenience stores. Highly recommend!
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March 2023 by Patricia LaFrieda
It’s really hard to put into words how much I love this building. Lived here for about 2 1/2 years and it was the best! Dean and Alyson are seriously the best people around! Always there when you need them. Very personable! Eddie and Matt on the maintenance are superheroes. Anytime I put a maintenance request in it’s done the next day. It’s like magic. I get home from work and the issue is magically fixed. The building itself is beautiful always clean. There is a cleaning crew there every morning on every floor. 10/10 would live here forever
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March 2023 by Steve R
Luxury price without the follow-through. Some warnings of my 3 years here:Noisy - The insulation between the walls seems to be great, but the floors/ceilings may as well be hollow. Pray that your up/downstairs neighbors are quiet and respectful. If they've got a dog that barks or a child that drops toys, you'll hear it. Heavy walking and stomping will rattle the light bulbs in your ceiling. Hopefully you don't work from home and are a heavy sleeper otherwise.Community - Everyone generally keeps to themselves, besides the pool area in the summer-- and sometimes you'll see folks enjoying the common area tv & pool table. The gym is decent for the size and isn't too busy. The hallways and stairwells have needed to be steamed and painted for my entire stay. Someone dropped an entire cup of syrupy coffee down the stairs-- and it was just mashed into the carpet and remains.Package delivery - There's some system where the staff moves your packages to behind a locked door, except for the SOME that they leave right outside of it. Doesn't seem to have any rhyme or reason. I've had to wait the entire weekend because packages were locked away Friday afternoon.Balcony - If you've got a balcony above yours, anything that they drip/spill (including their dog's urine) or sweep on theirs will rain down on yours. If your apartment faces the river, be prepared to deal with arrays of flies, mosquitos, and the spiders that prey on them.Staff - Front office folks seem to want to be helpful but have their hands tied with other priorities. Maintenance is dismissive and hurried unless something is overtly broken or actively leaking water.And your rent WILL go up every year.
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August 2022 by Ana Domingos
I have lived here at Riverbend for 3 years and there isn’t enough good things to say about it. The leasing team is great and the maintenance team is amazing, showing up whenever I need them! Matthew and Eddie have been making the building looks and function so well. It has been a great experience here!
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August 2022 by Anne Moskowitz
I moved to Riverbend on the Charles 2 months ago and I love it here! The apartment is great, the location right on the river is spectacular, and the management staff and the maintenance staff are amazing. I’ve had to contact the maintenance staff a couple of times and they’ve responded immediately and resolved the issues within a few hours. The only downside is that there’s limited guest parking.
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August 2022 by Lori
Eddie and team do a fabulous job of maintaining Riverbend, carpets were a mess off the elevator from pets and Eddie got it looking new! Very thankful for the great effort!
