S&A Cigars is a family-owned cigar shop that offers a unique and personalized shopping experience. Despite the cluttered appearance of the shop, the staff, including the owner Steve and his father, are consistently described as helpful, friendly, and professional. Customers praise the shop's extensive selection of rare and hard-to-find cigar products, as well as the speedy and well-packaged delivery service. The family-owned nature of the business is highlighted, with customers feeling like more than just delivery recipients and appreciating the personal touch. The shop's commitment to customer satisfaction is evident, as they have been known to promptly address any issues or concerns, such as missing products, to ensure their customers are fully satisfied. Overall, S&A Cigars is a highly recommended destination for cigar enthusiasts, offering a unique and personalized shopping experience with a wide selection of quality products.
Andrew helped me out swiftly and was very professional and kind. This is the place to go if you need high-quality cigars and great service.
November 2025
Visited this past week from Canada while spending Thanksgiving with the family in Watertown. I was blown away by the amazing selection and friendly staff. Will definitely visit S&A when I’m back in Watertown.
September 2025
Stopped by S&A Cigar today and was blown away by the huge selection of cigars. Even more impressive was the customer service from the owner and his son — they treated me incredibly well. I’ll definitely be coming back. You’ve got a customer for life!
