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October 2023 by david keville
Tough to even make a deposit in there.
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August 2023 by Seynab Omar
Amazing experience!!! So thankfull with the staff
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April 2023 by Roy Fontaine
I’ve been using this bank for a while and have always had a great experience banking here. Arshag really goes above and beyond to help when I have any concerns. Highly recommend!
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April 2023 by Sehoon Chang
Worst experience ever! I went to open account and told me to wait about 10mins. It was around 12:05pm. Then the person tole me I need two IDs to open account. I only had driver license. Therefore, she told me I should get one before the bank is closed which is 1pm and asked my phone number. I ran to get my passport and back around 12:45pm. Once I get back to the bank, the clerk told me I was late to open account then let me leave.. such a worst service and attitude. Please don't visit this location!!
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October 2022 by Sandra C.
My husband and I came in to open up a business account. We left the credit Union account at our other bank to open it up at Santander for convenience with money transfers between our business and personal accounts. The woman who started with us asked WHY MY BUSINESS ADDRESS DID NOT MATCH THE ADDRESS ON MY PERSONAL LICENSE. Oh idk because not everyone lives where their business is located!! What??! I was shocked. She got the manager out who was a heavier set hispanic male. I make his race/nationality a point because we always assume it'll be a Caucasian person being extremely racist towards black people but some Hispanics are worse. He came into the room and said because my personal license does not match the license to my business I cannot open up a business account with them. Then proceeded to say that if they did open the account they would send someone to my business address to see if it's a legitimate business address. Has anyone every heard of a bank doing that before?? My husband asked him to go and show us this in this policy and he said it's in their internal employee handbook and policy it is not for the public. My husband and I own 3 successful businesses. We had on hoodies and sweatpants. There is no doubt about it we were discriminated against. I'm disgusted at this branch and that manager. Never judge a book by its cover they missed out on a customer that would have been a wonderful business relationship to have at Santander. Shame on them. I will be filing a report on him at the Santander corporate office and taking this even further. DO NOT BANK WITH THEM. Oh! I went to TD BANK across the street and opened a business account with their manager shortly after in 20mins. With no issues about my personal vs business address and deposited a large check with no questions asked. These two employees at Santander obviously thought my husband and I were there to commit bank fraud before they even got started with us. How dare Santander. DISGUSTING. They'll be hearing from us again.
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April 2022 by Tyler Brenard
Fantastic service- best service experience I have ever had.
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April 2020 by Jo Grg
This bank is very inconsistent! Every time the ATM has issues and system is always down or have issues. Sometimes they have gas leak and the bank is closed. Not Sure if I will stay with them any longer.
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April 2020 by Daniel Mulvahill
Julia is the best! Service with a smile, and helpful insights, when setting up an account or getting financial advice.
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April 2019 by Ka Za
This place is the Walmart of banks . Has a different manager every 3-5 months . Certainly no attention is given to clients . Called to discuss my options about an expiring CD account and the lady seemed so disinterested in helping me. Will be closing my accounts and going elsewhere.
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April 2019 by Kris Wise
I have been an account holder at this branch for years, and yet, while coming to this branch to cash a check, I was treated as a suspicious character, even thought the check I was cashing was verified, my ID was verified, the signature of issuer was verified and the check issuer confirmed the check validity. I was delayed for over 40 minutes to cash this check, treated as as second class citizen and insulted throughout even though, at the end, my transaction was verified and proven to legit. Shameful behavior towards a long time town resident by teller manager and a bank that claims to know you and and to be a community bank that knows and cares about you.
