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December 2023 by Steve G.
Stay away from town fair. Not worth going to this business to save some money. Safety is not there top priority. I called there customer service with a complaint related to safety and they never got back to me. I left my name and phone with someone at corporate and she said someone would call and no one ever did. The people who work at the front desk at watertown are also extremely unprofessional
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November 2023 by The Holt Realty Group
Last week I had tires replaced on my vehicle. Coincidentally a few days later the tire sensor battery failed requiring replacement. Busy time of year but Cory Snyder got me in and out in amazing time allowing me to get to my next appointment. Great service and much appreciated Cory!
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November 2023 by Monica Worden
Went in for tires and alignment, Ethan helped me pick out my tires and answered all my questions and I was in and out in no time and he even helped me with my tire light! Went back a couple days later after an issue to get another look and again Ethan and his crew took the time to help check that everything was still good even though they were super busy and he gave me great advice.
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November 2023 by John Caldwell
I had a leaking tire and wasn’t sure if I needed a replacement- so I brought it over to Town Fair Tire. When I got there, Carl helped me out and he was fantastic! He diagnosed my issue quickly and explained everything to me. My tire was fixed very quickly and I was back on the road (there’s a Starbucks a block away which was very convenient). I never felt pressured, and will be coming back if I ever need services for my tires.
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November 2023 by Taher Ali
Ethan and his team (Carl, Jacob, and I did not catch the maintenance supervisor name) helped me a bunch from start to finish with a time sensitive tire situation on my very old truck! Very friendly, beat everyone's price, and got it done quick. Most importantly I didn't feel like I was being "sold" on anything. They understood my budget and took care of me. Will always go there now! Highly recommended !
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November 2023 by Graham Kulig
I needed new tires, and the team at TFT handled the work quickly. I had the pleasure of being taken care of by Carl, who was cheery, and answered all of my questions (which were numerous) fully. He also provided insightful advice for my aging vehicle. Highly recommend.
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October 2023 by Daniel S.
Went in to fix a flat tire yesterday. I would recommend stopping here first if your in the area Angel got it done quicker than estimated. Nice work very much appreciated. Every other shop around wanted to leave my vehicle overnight. Go see Angel good man!
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September 2023 by Michaela Youngberg
I’ve been here twice now; once to have tires installed and this time to have one of my tires fixed after having a screw stuck in my tire. I will contest that I have had nothing but wonderful service!I was warmly met by Carl and Angel who happily assisted me with fixing my tire. I greatly appreciated this considering I was a walk-in appointment.I look forward to continuing doing business with them and would highly recommend!
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September 2023 by Siobhian Lowman
Great experience here! I was in and out within an hour of my appointment time. The staff, especially Carl, did a great job of making sure I got the best tire while keeping my budget in mind and made sure my vehicle was well taken care of!
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September 2023 by Hana Zvizdic
Thank you for a great and easy experience. Called in and made an appointment for the next day. Was able to meet all of my needs and provide me with straight forward service. Thanks to Angel for answering all my questions and providing me with all the details I needed. I would recommend going here for hassle free and straight to the point service. Thank you Town fair tire team, I am happy with your service :)
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September 2023 by Vitor Silva
Brought my car in last minute before close to get new tires. Ethan was super nice and professional and recommended the best tires for my car. Great customer service. I’ll definitely come back. Recommend 100%
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August 2023 by Aurdreanna Rowe
Angel and his team are awesome and professional workers. They help me very well with getting 4 new tires for my car and answering all my question I had. I truly recommend this town fair. Just want to say a big thank you to Ricardo Turner for working on my car. He is a very efficient worker.
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August 2023 by Julia Kilcoyne
Ethan at Town Fair Tire helped me out today when I had a bolt stuck in my tire. He didn't try to upsell me, and went out of his way to find the same make and model of my discontinued tire. He then went and got the tire from another town, put it on, balanced and aligned the wheels, and was done by lunchtime. Wonderful service and great prices.
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August 2023 by Jim R.
Buyer bewareFACTS: This morning I paid over $1300 for 4 new tires + alignment. The work was done in 90 mins. As I drove home, the dashboard's tire sensor came on. When I checked the inflated pressure on the dashboard, it indicated that the tires were set to 51 psi instead of the door-label recommended 32/33 psi. I proceeded to call the store and explain the situation. They said "maybe the gauges were off" and that "the gauges in the shop were older gauges and probably needed to be replaced." They suggested that I come back to have the psi corrected" but i asked why I should have to take the time and make an extra trip to correct their error. So, they sent someone out to my house to correct the psi. The gentleman who came out was an assistant manager, who seemed put out for having to be there. When he finished I said, "I appreciate you making it right." -- he kept walking and said dryly and without looking at me, "Have a nice day, sir." Soon after, they called me back and said that "that particular gauge was 10-15 psi off" and that they "ordered new ones that will be in on Monday or Tuesday." They apologies for the inconvenience. You can draw your own conclusions from the facts above, but no discount or money off was offered. If I hadn't seen the pressure measurements on the dashboard, I might have driven for a long time ignorant of the dangerous over-inflation with a potential to blow one or multiple tires, especially as they heated up and the psi increased.
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August 2023 by Amy Dal-C
I stopped by today after my tire pressure light came on with no clear issue. The guys at Town Fair were fantastic diagnosing the issue (jammed valve) and got me road worthy again in no time for a 3 hour road trip. Highly recommend!
