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January 2024 by Michael D.
worst grocery store ever, avoid at all costs! self checkout is awful but you have to use it because they usually only have 1 register open. prices are too high, meat and fish departments are dismal. DO NOT GO HERE!!
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May 2023 by D F.
This store used to be so much better than it is today. The employees used to be happy and helpful, the store used to be cleaner, and there used to actually be registers open when you went to checkout. Now the store is dirty, you can consistently find items on the shelf well past their expiration dates, they usually only have one register open, and the employees are miserable. A key example is Alex in their "courtesy" booth. He is extremely unfriendly and rude and looks incredibly unhappy. He will even publicly say that he doesn't like to talk to people. Maybe the customer service field isn't for him! I used to enjoy shopping there (when their previous manager was in place) but now favor Shaw's or Market Basket.
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December 2022 by Margot D.
I rarely do a lot of shopping all at once, so I am in here 1-2x week. The guys in the produce department are very nice, they always say hello and will move out of the way even for those of us just carrying their little basket. I believe there is a new-ish manager (young, tall, runner's build with reddish-blonde hair) who I have seen a lot over the last 6-7 months, he is really nice, always has a smile and is happy to help with a question if necessary.I have not purchased anything from the bakery since finding ants in a box of donuts over the summer.... and that was after taking several bites of one. I didn't even have time for a photo, I just zoomed that box right out to the trash. If you "need" to satisfy your sugar cravings, stick to Entenmanns, Hostess or Little Debbie.The one thing I wish they would have all set each morning is to have the self-checkout lanes turned on and ready to go. When it is 7:30/7:45 and they are not working yet - or maybe only ONE is - this makes people unhappy!!!The Citizens Bank branch closed its full-service area, but two ATM's are still here; if you need a teller, go to the S & S a mile away on Watertown St.
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May 2022 by Paul H.
I know retail can be a stressful business, but I really have to comment on the unprofessional behavior of one of the employees in this particular store. This woman was overheard speaking to employees in a derogatory manner using some very colorful language. I was later to find out that she is the non-perishable items MANAGER for the store. This woman has no business speaking to employees nor anyone else in that manner and seems to have a serious anger management issue judging by her behavior. I was also informed when I inquired as to who she was that this was not her first time acting in such a manner. She certainly needs to be reprimanded for acting like this in public. If she is this unhappy with her job, perhaps she should seek employment elsewhere rather than verbally abuse the help. Disgusting.
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May 2021 by Mia M.
I came a few minutes before you closed and you had already locked your doors. I only needed a gallon of milk. Had I known about your "best practices" I would have gone to Shaw's next door, where they appear to value patronage more than you. Sadly, they are closed now too. Even though I have to drive to a ghetto 24-hour CVS a town over to get my gallon of milk, know that I care enough to pull over in a random parking lot on the way to angrily smash-type this yelp review.
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September 2020 by M. Zacary P.
The bakery department is awful. Most of the items have been previously frozen and some items repackaged with a future expiration date. I bought a four package of cannolis and the packaged date was the same date I went to the store. When I got home the cannolis shells where soft, indicating that they been sitting around and the filling had gone sour. This is a gimmick many grocery stores use, unfortunately, having worked for a grocery store in the past.
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June 2020 by Tj H.
If you are looking to work at this stop and shop, it is a huge mistake, the store manager Ken McGuiness is extremely disrespectful to most of his employees and doesn't appreciate what the front end does at all, the CDHs are also really disorganized. Wouldn't work here again.
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March 2020 by Oscar P.
Huge aisles!! Friendly staff!! Huge lot w/hp parking !!! Auto doors yes roll in on public transit! To get to Main Street no sidewalks be careful!! Curb cuts and signal lights! Great for Peapod but like other stopies low stock on items!! More choices then other stopies!
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December 2019 by Rachel M.
I've had to come back to the store to return bad food the past 3 times I've shopped there. Expired food, rotten produce (that was deceivingly fine on the outside). Tonight's let-down? Frozen Kahiki General Tso's that I bought last week (December). When did it expire? MARCH!! Why the F is there food on their shelves that expired 9 MONTHS AGO?? (Yes, my fault for forgetting to check the expiration date, but I really shouldn't have to.) Disappointing and disgusting.
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December 2019 by Shana P.
BATHROOMS DISGUSTING. smelled the men's and women's room before I turned the corner. You sell food here! This is not acceptable and should be inspected.
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July 2019 by Rob D.
The Stop & Shop Deli sucks! My wife says says when she orders coldcuts, They just cut it however they want ignoring the selection she makes thick or thin etc. Also when she orders at the kiosk, they almost never, ever, fill the order. When she comes back she has to tell them that she's waiting for an order. She says she can't remember the last time they didn't FK this up. She says she has written to them a few times and there has been zero improvment. If you're looking for hassle free convenience don't go to this deli. Stop & Shop understaffs the deli and this why they suck.
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August 2018 by Hunter T.
All 5-stars go to Daniel. My family and I have been shopping at Stop & Shop since 1986 - when Doritos launched their Cool Ranch flavor -what a summer! Not once, in all my time spent shopping there has an employee ever had the common courtesy to ask if I needed help finding anything. ( Whole foods, Trader Joes, Star Market I'm looking at you guys too). Thankfully, that all changed when Daniel walked into my life. This noble man caught me like a deer in headlights desperately looking for some random cleaning product that I knew very little about. I was in dire need for some direction but I expected another lost afternoon going on some wild goose chase. (By the way: why hasn't anyone thought of a super market search kiosk yet ???) Daniel didn't even know which specific product I was referring to either, but you can bet that didnt stop him! He marched down the aisle like a Spartan ready for battle; armed and ready to destroy anything that got in his way. He was able to find an even better product than what I was originally after. Later on he spotted me again moseying down the aisle desperately looking for coconut oil. Again, Daniel to the rescue. Not to mention that I also noticed Daniel helping other patrons as well. This employee is a diamond in the rough. This man can single handedly change the stop & shop brand around for the better. Thank God for helpful people like Daniel making our grocery stores better - one item at a time.
