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May 2025 by Deepak Sukh
Heidi, the pharmacist, is very helpful and knowledgeable
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October 2024 by Tiffany Lang
The employees are friendly every time I’m there, also very willing to help. I appreciate them all very much.
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October 2024 by Paula Fleming
Heidi at the pharmacy was amazing! She went above and beyond to help me. I will drive to Wayland from Natick just for the excellent customer service at this pharmacy
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August 2024 by Marie Layman
Great prices, great selection, love Extra Care perks!
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July 2024 by Nikki Mincheva
The "manager"is always with an attitude and super rude. Does not care to help customers and resolve issues even thougb they have made a mistake on a prescription.
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June 2024 by M Mahoney
I just went into cvs for a couple of items today at 9pm, and was delighted by the service i received. The man at the cash register was super helpful and patient with me. He helped me find what I needed and also gave me a couple of other suggestions on different items. thank you very much for your help today
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April 2024 by Steven Johnson
Overpriced pharmacy and staff that doesn't pick up a call.
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March 2024 by Aly B.
Bad service (they hate taking time to check your coupons so you'd be better off trying it at the self service machine). They are also so slow with prescriptions that I started getting mine from a different pharmacy. When you try to call them to ask where your prescription is, they never pick up the phone. If you want your medications on time, go through a different pharmacy or location.
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March 2024 by Ayesha Aleksov
Easy in easy out today.
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February 2024 by Kristin Jones
They just suck rude and slow and they cant spell
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February 2024 by Sandy & Ceci
Store was clean but felt cold because barely staffed and those there did not greet anyone.
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February 2024 by B T
Honestly, the staff look like they're working very hard to help people and give good service. I'm sure it's not easy to fill prescriptions for people who appear to be in a bad mood before they even walk in the store. Judging by some of the other reviews i'm reading on here, I'm not surprised that the staff may be tired and stressed by the patrons. They have always been very polite with me and prompt. A couple times they even went out of their way to recommend particular medications for my infant. I consider them very helpful, and am grateful.
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December 2023 by Jon Storer
Service is a nightmare there.
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November 2023 by Joe Hardie
They are constantly short-staffed. The pharmacists make consistant mistakes. Doctor's have to send and re-send prescriptions while this CVS constantly claims that they, "didn't receive the prescription", and yet the Doctors office definitely sent it and resend it and resend it. Staff is rude and unapologetic for not having orders ready when they should be. I've been in line and hear them telling other customers who's prescriptions are not ready that they can send it to another pharmacy or wait a few days...for things like antibiotics! They should just fire everyone in the pharmacy and get a whole new staff.
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November 2023 by Katelynn Moschella
I have been using this pharmacy since they have opened. In the last year and half they have gotten extremely rude, nasty and just very unhelpful. This last time may have been the last straw I called 2 times just to let the phone ring for 20 mins at a Time. Eventually my husband went down to see what was going on with my prescription, the first women who helped him was EXTREMELY RUDE. Didn’t have a name tag, then he said Danielle came over to help, and was very polite. This wasn’t the first time we’re we’ve tried getting our meds and either we don’t get it for 4 day (which isn’t helpful when you need your medication) or they tell you they are taking your medication off the shelf after just notifying you the day prior, or the pharmacist’s are just plain rude. If it weren’t for Danielle there would have been 1 star.
