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January 2024 by Alyssa T.
We needed brakes done for our 2018 Stelvio. The price they wanted at this dealership was ridiculous so decided to purchase the parts from them but have another mechanic install. Unfortunately the mechanic was unable to get the lights to reset so we took it to this dealership, thinking it will be a simple fix. The mechanic said they needed to replace the brake fluid. Which supposedly took 3 hours and cost over $700. Although I love my car I will never purchase another Alfa Romeo
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December 2023 by Charles Garris
Very courteous service, very responsive to questions and concerns, fair pricing vehicle in sparkling condition, and good follow-up after the purchase.
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December 2023 by Anabelle Labbe
Mason was absolutely phenomenal throughout the whole process - he really made buying a new car as exciting and simple as it should be! Beautiful dealership with some of the sweetest, most accommodating staff i’ve ever met. I couldn’t recommend them more!
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November 2023 by Jill O'Brien
Working to find my next vehicle with Ben was a joy from start to finish. He offered up insights without pressure or persuasion tactics. The best car buying experience I have had in many years.
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November 2023 by Jessica Brissette
Amazing experience with Ben! Beautiful showroom! Made me realize how low grade my previous experiences/purchases have been at other places. This place has half a million dollar cars and they still made time to work out a great deal for my Alpha Romeo. I only plan on doing future business with them.
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October 2023 by Sheila Stuart
Just bought a preowned Mercedes GLC300 4 matic at this dealership. I can’t say enough about the service, treatment and ease of buying a car from them. Mason Whiteman was our sales rep and he was fantastic. I have been to several dealerships throughout MA and RI looking for a preowned car. This dealership offered me a great price, no haggling, and they went above and beyond by replacing all four tires after we agreed on a price. A real unexpected pleasure buying a car from them. I did my research and they met all my expectations. This is a 10 star dealership! Managers at this dealership were also wonderful, no hard sell on anything.
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October 2023 by Anthony renzi
Purchased a new car from Herb Chambers of Wayland (Boston Bentley). It was a great experience from the moment I walked into the showroom. My salesman, Mason Whiteman, was extremely patient. He was completely transparent and honest. Not only was he personable but he was very knowledgeable about the vehicle. He answered all my questions! I was very pleased with my deal, both my trade value and purchase price of my new car. From the initial visit, to the multiple test drives and delivery the entire process was excellent. This was by far the best experience I’ve had purchasing a car in recent memory.Everyone I interacted with at the dealership was super friendly and professional.Tejal, in the business office completed all the paperwork efficiently and thoroughly!I would not hesitate to recommend this Herb Chambers dealership and specifically Mason!
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October 2023 by Jason Goldfarb Goldpath Real Estate Group
Stay away from this dealership group.Stay far far away.Very nice helping with sales but when it’s time to return or buyout a lease from Ally bank it’s a complete nightmare.I will update this review after my 6 week ordeal is finally settled. Bottom line is they admit Ally is very very bad with this but give great incentives on the purchase/lease. But at what cost?Is it worth loosing potential sales when someone is reading this now?Feel free to message me and I’ll show you the nightmare process of back and forth between Ally and Herb Chambers.Also many of their 5 star reviews are from current and former employees which is very misleading. I know for fact.Buyer Beware!!!!!!!!!!!!!!!!!!!!
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September 2023 by Google user
Just bought a preowned Mercedes GLC300 4 matic at this dealership. I can’t say enough about the service, treatment and ease of buying a car from them. Mason Whiteman was our sales rep and he was fantastic. I have been to several dealerships throughout MA and RI looking for a preowned car. This dealership offered me a great price, no haggling, and they went above and beyond by replacing all four tires after we agreed on a price. A real unexpected pleasure buying a car from them. I did my research and they met all my expectations. This is a 10 star dealership! Managers at this dealership were also wonderful, no hard sell on anything.
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September 2023 by SMO
Mason W was very pleasant to work with my wife and I on purchasing of our Alfa Romeo. Very attentive to our needs and nice to negotiate with someone who knows car on first hand basis. Very patient and took time to review features on car and concerns. Very knowledgeable on vehicle to address our questions.Thx u very much...
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September 2023 by Alyssa Botelho
Theresa is an amazing salesperson and I could not recommend this dealership, and especially Theresa, more! After up and down issues and added stress from a few other dealerships I checked out I was so thankful to find my car here.Theresa made the whole process a breeze and she went above and beyond from the very beginning. After a family emergency prevented me from getting to the dealer to see the car I wanted, Theresa drove it an hour to my house so it could see it in a way that didn’t make my life more hectic. I was amazed. She treated me like I was her top client on every step. She earned my trust and respect and I will tell everyone I know to check out her and this dealership from here on out.
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August 2023 by Bethany K.
I've contacted Ray in service twice by email- no response. I've contacted Rob twice through text - no response. I've called twice and left my name and information to be passed along- no follow up from any employee. I've emailed John the general manager twice- no response. Truly beyond disappointment is an understatement At this moment in time. My safety is at risk being sold a car with 60% of the brakes already used and no one responding to help me or care find a resolution. Strongly recommend NOT doing business here, you will be treated like a number $$ and not a valued customer.
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August 2023 by Robert Bernard
When we walked into the dealership we were greeted by a very professional and knowledgeable sales representative named Mason Whiteman. We came to the dealership to look at a few vehicles wit our son, but unexpectedly ended up purchasing exactly what we had in mind. This was our first time at this dealership and Mason really made the buying process easy and stress free. His personality and honestly was refreshing and we will be back to purchase our next vehicle from him.
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July 2023 by Reza M.
Great service from Connor (Sales person), the sales manager and the finance team. Couldn't have been happier. Subsequent visit to the service department was also exceptional. Wish they had more loaner cars.
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July 2023 by Emilio Locilento
Buying a car at Chambers in Wayland was such a pleasure. Mason, the rep for Alfa Romeo, is young and knowledgeable, exactly what the brand needs to grow. It is a very fair and respectful retail transaction. The dealer does not insult your intelligence on your trade nor do they play with the price of the vehicle. If you have your info together, you can drive away the same day. There was no pressure nor were there any hassles. I wish Mason the best of luck. Chambers is lucky to have him and he is fortunate to be working in what appears to be a great place.
