Wayland Town Hall

Most Recent Comments

• May 2025 by Stephen G
  It's a big building with multiple floors and all municipal offices.
  The counter are too high for wheel chairs but ok for walking patrons
• March 2021 by Donna Bartnicki
  This place makes the DMV look like Disney World.
• March 2021 by Zeke betancourt
  This place is never open
• March 2020 by Ryan Kelley
  Not helpful at all. Closed 20 minutes before time listed.
• April 2018 by Michele S.
  I recently needed to call the Wayland Building Dept with a basic and I mean basic question regarding permit and fee schedule. I wanted to clarify with the "expert" and elected official on hand. It had to be one of the worst phone calls of my life. Arrogant, entitled, bureaucratic, blow hard who spoke in circles and refused to answer my question. It was so bad I thought I was being pranked!!!! Government should be working for the people to better the community and strengthen it's towns and people-not to feel some overwhelming need to make up for their own shortcomings with a power play. Good luck to anyone building in the future. Get out your code book, but be prepared for them to make up their own. It would be negative stars if allowed.
• May 2016 by Jeffrey B.
  I have lived in this town for almost 60 years. I am amazed at how bad the town hall is run. Recently I sent the town clerk to renew my dogs license and they cashed the check and did not send me the dogs tag. When I called about it, they had no record of the check or of cashing it. Really? To make matters worse, they made me take time off from work to go to the town hall and prove that they cashed the check. Also last year my bank sent them a check for the excise tax on one of my vehicles, and they said that they never got it. Yet, I have proof from my bank that it was delivered. So they keep sending me notices to the wrong address, which they refuse to change.So, now I have to pay another $110.00 in penalties and interest. The best they would do is take $15.00 off of the bill. Even though they are the ones that lost my check. I have lived in Cochituate, again, for almost 60 years. My address has been the same for the whole time. The address is on the titles to all of my vehicles. It is on my drivers license and the registration to my vehicles. I have received mail from Mass DOR, The Treasury Dept. of the US govt., I have received mail from China, Paris, Florence Italy, Barbados, Jamaica and quite a few states. All were sent to my correct address. I even have a ticket that my Mom received 50 years ago that has her address as Cochituate. Yet, a person at the town said that they won't send it to my real address because they said that it may end up in Framingham. The ironic part of this is that the town building is on Cochituate road. Why is the road called Cochituate road, well, I'll tell you. Because it goes to Cochituate. Duh. Yet, they can't seem to fathom that. Essentially if the town building was a business, they would either have gone out of business, or half of the employees would have been fired by now.