Aubuchon Hardware, a family-owned hardware store chain established in 1908, has over 100 locations across New England and upstate New York. Customers consistently praise the store for its exceptional service and knowledgeable staff. Many reviews highlight the helpfulness of the crew, particularly in the Webster location, where employees go above and beyond to assist with various needs, from installing batteries to offering expert advice on paint and home improvement projects. Specific staff members, such as Kai, Dennis, Tim, and Tammy, receive special recognition for their professionalism and expertise, especially in the Benjamin Moore paint section. The store is noted for its wide selection of products and convenient services, including free assembly and online order pickup. Overall, Aubuchon Hardware is highly recommended for its friendly atmosphere and commitment to customer satisfaction.
Dennis in the paint department was excellent. He was very helpful with helping to choose the best paint for my particular project, and very quick to get it mixed.
February 2026
Tammy went above and beyond to help me find exactly what I was looking for. Bonus it was cheaper than anywhere else. TY!
January 2026
Tammy was a super helper in finding the correct hardware tonic my knob!