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February 2024 by Samantha Duxbury
I do not usually take the time to write reviews, especially not-so-great ones, but the pharmacy needs help. Pick up line is always about a half hour wait. Then, far too many times my prescriptions were not ready or available. I am on a prescription that is considered a controlled substance and one of the pharmacy employees ALWAYS makes me feel incredibly judged when the particular drug is filled incorrectly (9 times out of 10). She lacks in Customer service skills greatly! I have moved to Walgreens on Main street.
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January 2024 by cassandra c.
How are people like me on the phone waiting to be answered for 30mins, 20 mins and 45mins in one day? Unfortunately, each time I have to get off the phone without getting through because I have to work, or a doctors appointment. I just have a question about side effect concerns about a medication that has already begun for a child. I live 45 mins away. I cannot just walk in. Left voicemails for doctors. Hopefully I hear from someone soon.
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December 2023 by Ed- Roc
Great employees! Very helpful and informative!
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October 2023 by Miguel Ponte
Awesome pharmacy with great choices of all types of items. From great food to phenomenal products. Thanks for service with sMile
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October 2023 by Stephen W.
Been using the Webster, MA location for years. Staff is always polite, attentive and helpful. Some just get offended too easy If they dont get their way. thank you CVS
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August 2023 by Jess D
Worst cvs for the last 3 times I’ve had prescriptions sent there they never seem to have it in stock and I couldn’t get anything until days later . I’m no longer sending my medicines there . They also said they’ve been short stay 3 months ago . Covids over no one should be short staffed.
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July 2023 by Erin Pepka
This pharmacy has helped our family 4x when we couldn't get a medication from our pharmacy. They are friendly and very helpful.
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July 2023 by Melissa Evans
Horrible pharmacy! I transferedFrom the one in Framingham being closer to my husbands new job. They called me claiming my daughters insurance ended in May. Ummm funny I just got prescriptions done in Framingham the beginning of June, so that doesn’t make any sense to me. They claimed they called the insurance company and continued to tell me I was wrong. (Customer service rule number 1 customer is always right) so I called the insurance company and guess what? They never called them and my daughter still has insurance they just don’t want todo they’re job. Then some head honcho, called me and said they will not process my child’s medication….so we now put children’s lives in danger! Stay away from them I have already Contacted BBB and mass pharmacy to file formal complaints! Go to Walgreens or anywhere but CVS!
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July 2023 by Matts Hydroponics
Ashley refused to take my ups packages . Should not be a drop off point if they don’t accept packages .
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June 2023 by Melissa E.
Horrible pharmacy! I transfered From the one in Framingham being closer to my husbands new job. They called me claiming my daughters insurance ended in May. Ummm funny I just got prescriptions done in Framingham the beginning of June, so that doesn't make any sense to me. They claimed they called the insurance company and continued to tell me I was wrong. (Customer service rule number 1 customer is always right) so I called the insurance company and guess what? They never called them and my daughter still has insurance they just don't want todo they're job. Then some head honcho, called me and said they will not process my child's medication....so we now put children's lives in danger! Stay away from them I have already Contacted BBB and mass pharmacy to file formal complaints! Go to Walgreens or anywhere but CVS!
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April 2023 by Ted Lamoureux
Trying to Reach the pharmacy after two separate phone calls and being on hold for 45 minutes never spoke to anyone. Wast of time transferring all my prescriptions elsewhere.
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April 2023 by Mark B
Person at pharmacy told me they don't take insurance at the drive up window. Pretty obnoxious seeing myself and thousands of others have insurance.
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February 2023 by Kerri Fitzgerald
No one ever answers the phone . I am always getting told they don’t have my medications or have refill dates that are incorrect. I ask for medications to be filled and it’s always an issue on their part . Not friendly what so ever or understand or even try to understand. They definitely need more training and more staff ..
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February 2023 by Dave Ohearn
Excellent help from the people working there, and cheaper than Amazon on a lot of things
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October 2022 by J. Sticky (Sticky)
The CVS in Webster has a "very" helpful staff when a customer needs help finding items. Very pleased with my recent visit-no waiting long times to get my Covid booster and. the shot was painless!