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January 2024 by Chelsea White
Scott was our sales consultant and he was very helpful. He matched me with a Crosstrek that had all the features I wanted and didn't try to oversell me on any features I wasn't interested in. Matt also made the financing process easy.
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January 2024 by Todd Proctor
Lisa Courchaine was an outstanding sales consultant. She facilitated a smooth, pressure-free, and easy sales experience as we took home a new Impreza. I will absolutely recommend Lisa and Long Subaru to my friends and family. Thank you!
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January 2024 by Kayla Costa
I cannot say enough about the experience I had making my purchase at Long for my new Subaru! The entire experience was easy and seamless. From the sales team, I worked with Lisa, to Matt in Finance and Josh the Service Manager. My new Crosstrek was ready for delivery promptly and the service department did a great job cleaning my new car! I would recommend anyone to make a purchase or even just get your vehicle serviced here! THANK YOU!
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January 2024 by Ashley Dussault
Bought a 2017 Impreza Sport in immaculate condition and the entire experience was incredible from start to finish. They took great care of me and I even got a Subaru swag bag with tons of stuff inside!! Long Subaru has gotten themselves a lifetime customer for sure, if I could give more stars I would!!! :)
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November 2023 by Richard Weinberg
Fantastic service! Prompt and reviewed my options for keeping my car up to date and in good shape for a vehicle with a third the miles of most at an 18 month service. The service was fater than I expected. Great dealership and staff!
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September 2023 by Barbara Wood
There always helpfulLisa a great salesman representativeAbigail works in service department always helpful honest and pleasant ?
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August 2023 by Jennifer Summerhays
Professional, down-to-earth sales staff. No gimmicky pitches. What you see is what you get—reliable Subarus at fair prices. Ask for Carrille. Highly recommend!
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August 2023 by Nell Kordal
Very friendly sales team. Enjoying my new car :)
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June 2023 by Cissa Dieleman
Shawn McMurray is one of the most lovely car salespeople I have ever had the pleasure to work with. I live far away from the dealership, but everyone was ready to ensure that I could come in, sign papers, and pick up my new vehicle without issue. Shawn even stayed late just to shake my hand and say thank you. Truly a lovely dealership and I can't imagine buying my next car anywhere else. Highly recommend!
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May 2023 by Stephanie DePierri
Need a car? Long Subaru is the place to go!We had an amazing experience at Long Subaru, no pressure sale, we were able to look at vehicles we were interested in purchasing, even thought inventory is an issue now...but we were able to chek out the 2 models we were interested in and make a decision on what model to go with (we visited another dealer and took them 50min to look at a vehicle).At Long the vehicles are priced at sticker, not above sticker like other location. They are very open and upfront about charges, availability and expectations.We started to deal with Shawn, which was the reason we chose to purchase the vehicle at Long, but he got hurt and we finished our deal with Scott Brill. Both sales reps were flawless!!!This purchase was for our son, who will be getting his licenses soon. We were going to purchase a used vehicle in the $5-$6k range, but due to high inflation you are not able to find anything decent, with decent miles. So we chose to go new, just made more sense to us. But Shawn and Scott made this experience such a breeze it was a no brainer with all the benifits they have to offer.Highly impressed when we took delivery of the car and how everything was explained and they did put us at ease.Cant speak highly enough of these guys, like they say "buying a car is stressful enough, they are not going to make it harder for us". And that was very true.Need a vehicle and a stress free experience Long Subaru is the place to go!
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May 2023 by Dennis DePierri
Over the years we have bought many cars both for our business and personal and I will say long subaru was the best experience I have ever had at a dealership, we went to other Subaru dealers first and they were nothing like Long, from start to finish they were low pressure very transparent and sales staff was incredible, do yourself a favor and skip the competition and just go straight to long you’ll save yourself some time and put a smile on your face, and the fact that they had the best price didn’t hurt either!
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May 2023 by Greg M.
Happy to report the first class service from Long Subaru. We did not originally purchase our Outback here, but have been using the service department for several years. We have always been treated well, the work has been done right, and on schedule. When the time eventually comes to replace this car, I wouldn't hesitate to bring my business here for that as well.
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April 2023 by Susan Hibbard
Although we had purchased our Subaru from another dealer, Long was accommodating to update our GPS under the warranty at no cost to us. They were pleasant for our first visit there. Thanks.
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March 2023 by Tracy S.
Such amazing customer service when I bought my first ever Subaru. My previous car was totaled and I had very limited time to purchase. Carrille went out of her way to accommodate my needs and place me in the car I loved! Matt in management made the tedious process of signing pallet work actually enjoyable! I highly recommend everything about this dealership!
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February 2023 by Fran Grann
After test driving 4 compact SUVs I decided on a 2023 forester. I am new to the Subaru brand. I have no negative comments regarding Long Subaru. Scott was a patient and professional salesman. I was impressed when I got to test drive the forester that was in the showroom. He asked me what color I preferred (black of course) and when I brought my husband back to test drive, there was a black forester.! (Good move)Financing was quick and easy. Delivery of the vehicle was great. It was detailed inside and out , inspection sticker with a full tank gas. Scott reviewed all the features again. I have had previous bad experiences in this area at other dealersI’ve driven my new forester for a week and it’s been great. Scott followed up with a phone call to see how it was going. So far, so good!
