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“Tyler was a big help! I had lost the key to my roof rack and he sat with me and helped me test keys to find the match. Very kind and helpful and wonderful service. Will definitely be back again! A+++”
“This is my first Google review and in a word, WOW. I took a trailer part to them for a small repair. It turns out that they drove it to a friend's machine shop for a specialty tool. The work was perfect and completed that day. AND NO CHARGE FOR THEIR WORK! Friendly people who clearly prioritize their reputation in the community.”
“Roche Collision was a pleasure to work with from start to finish. Ken and his crew were clear, courteous, and professional. We got our car repaired in a very reasonable time, they dealt with insurance, and even fully cleaned our car before returning. Highly recommended.”
“The guys at Hynes Collision Center are great to work with, super communicative even when very busy, their shop's work is excellent, and they made things easy with the return of my rental vehicle - I dropped it off with them. I had my car repaired after someone rear-ended me, and Joe was very helpful and accommodating when travel plans required that I pick up my car on a tight schedule, early in the morning. My car is as good as new and I'm very happy with Hynes and Joe's great service, and fully recommend using them.”
“This was my first time bringing our car here for repair after an accident. I was nervous since it is a brand new car, and we were concerned about possible stains during the repair process because of the white interior. However, the staff were very attentive, listened carefully to our concerns, and were respectful and professional. She made sure to take notes and communicated our concerns clearly to the repair technicians.
We received constant updates during the repair process, including notifications of any new developments or changes. Our car was completed several days earlier than the estimated completion date. When we picked it up, the car was clean and spotless.
Thank you.”
“My 2024 Mazda CX-5 had a run in with a deer. Authentic Auto Body was terrific to deal with. They sent weekly updates and the body work was top notch. The finished repair is beyond my expectations. The car looks perfect. I can’t say enough about the company and the experience.”
“I want to give high praise to Jamal Bridges, Tech specialist for Lexus. I called him from the road on the way to Washington DC for the holiday week as the navigation system was not functioning on my brand new car. He patiently and expertly instructed me how to reset system to get Google map functioning . I needed to call again for Tech Support as I couldn’t lock the car as I had packages on back seat that sent alerts. Once packages removed the doors still not locking. Jamal calmly reviewed numerous steps to try to get car locked.Manual locking worked. I met Jamal today at Lexus of Watertown to reboot the Connect Drive as malfunctioning, tested all keys to lock and remote start. He didn’t leave until all my questions and concerns were addressed.
Jamal Bridges is an outstanding technician, a very kind caring employee who should be recognized. I’m very grateful that he answered my call.”
“I just want to say I was very pleased with John B. Our personality hit it off right from the start he was very attentive and listen to what I said and before I left he showed me range rover velar and I wasn't looking to get a car I was there having my discovery sport service and I had some problems so at that time I was just browsing, and any questioned I asked he had the answer very knowledgeable I told him what I wanted he he had one but before I left he had already sent me a text with a low percentage rate. What I like is if I called or texted him I didn't have to wait to get an answer right away I would get a response. He deliver my car showed me everything and how to work different things in it he even down loaded my phone he's young but a very good asset to the company we need more sales people like him. I will be seeing him again with other customers it will be a little but I'll be back.
Thanks soooooo much John”
“Everybody has an opinion about getting your vehicle serviced at a dealership (cue stealership memes), but I've found Watertown to be the most reliable and trustworthy of the places I've tried. This is true enough that I make the hike from Wakefield to come here even though there are several other places closer. They are good about doing the requested service without coming back and trying to pad the bill with a thousand other 'recommended' things. I'm hoping my Tacoma lasts a long time - so I feel better having folks work on it that really know this vehicle. To that point, this dealership went above and beyond getting me qualified for, and completing the work on, the frame recall for my previous Tacoma.”
“Best experience I’ve ever had with a body shop. My truck looks brand new. Even with delays from my insurance company they did the job fast and with detail. 100/10 experience. Thank you!”
“Terrific experience, as usual!
This time I had issues with the insurance, not wanting to extend my rental for whatever reason, but they quickly got on the phone with the insurance company and made sure I was good. Great paint job as usual too!
This is the only place we’d bring our cars to for paint and body work, highly recommended ??”
“We had an overall good experience at the body shop. Our car was deemed totaled by insurance but we wanted to have it fixed. They did an overall excellent job repairing it and it now looks as if the accident never happened and the car drives very well. The price is also very reasonable compared to other places. The only reason that I’m giving 4 stars instead of 5 is that they are very busy and often underestimate the time it will take. So be prepared to potentially wait a long time for the work to be done. But it will be done very well if you have the time.”
“Came in for a check up and engineer filter change. Got the recalls taken care of as well. Always great service, fast, thorough, reasonable prices. Giovanni was esp awesome!”
8AM - 6PM
30 Park Ave, Arlington
Auto Parts
“These guys are incredible at what they do. I had some deep scratches on my new purchase and was very particular with where I went to/the quality of work I wanted for my fix. Vahan and his team went above and beyond to be supportive in the process and make sure I was satisfied with the fix. They did an amazing job - you can tell they take pride in their quality and the customer experience. They’re very reasonably priced for the perfect fix and quick turnaround time. There were multiple times that they could’ve upcharged me but instead said I didn’t need any extra work and saved me money. I look forward to coming here for any future work my car needs - it’s not every day you come across a team you can trust. Thank you guys!”
“Everyone there was very nice, and I also really appreciated their transparency about cost and labor.
While they were busy overall, I could still talk directly with the person who worked on my car to remove the dent in the door. They are very detailed here, with such a high standard. This is a trustworthy place to bring your vehicle; thank you so much Apex Auto!”
8AM - 5:30PM
90 Eames St, Framingham
Auto Parts
“Excellent experience with Drumond Auto Body. The customer service was impeccable from start to finish. They even had my rental car ready, which made everything incredibly convenient. When I picked up my car, it looked perfect — like brand new and was beautifully cleaned. Truly professional work and attention to detail. I highly recommend them!”
“Buy a new Mercedes with Adriana in Sudbury was one of the best car buying experiences I’ve ver had. She knew so much about the car made sure I looked at cars that would fit my needs and included my must haves. She was a delight to work with”
“Jon , Dona and Joe at DBA autobody were excellent to work with from start to finish. Communication was excellent as I received updates on status of repair. They also worked with my insurance company adjuster to ensure correct replacement parts were used. DBA performed exceptional job repairing my Mercedes C63 AMG front end damage. There quality of work is outstanding. My car looks as good or better than new. The repair was challenging as many incorrect parts were shipped by Mercedes. DBA identified and resolved these issues. I highly recommend DBA to repair any make or model vehicle. Thank you DBA!”
“Bridge St Auto has been above and beyond helpful with my car repairs after my accidents. In both situations they were extremely flexible when I was having issues with scheduling and going back and forth with my insurance, and attempting to help me with rentals. They were very understanding of my situation, and helped me make sure I could get my car back in time to make pick up for my children at day care. Their service is top notch, and their work is equally up to the task. My car has come back looking brand new each time, and their work was done in a reasonable time frame and they kept me updated. Thankful for the team at Bridge St. Auto!”
“had to get my radio replaced in my subaru legacy, john was extremely helpful and kind. as a younger woman i was kind of expecting to be ripped off/spoken to like i don’t know what i’m talking about, but that was not the case at all. excellent customer service and a really really great deal.”
“I brought my SUV in for some repairs and had the pleasure of working with Mike. He was outstanding throughout the entire process. He took the time to explain everything clearly, was extremely knowledgeable, and made sure I understood exactly what the vehicle needed. His attention to detail and professionalism gave me complete confidence in the service. I highly recommend Mike and the team, and I’ll definitely be returning for any future service needs.”
“Great service from beginning to end
Even sent a live video of inspection of brakes and tires
Love that they washed the car vacuumed inside and cleaned inside rubber mats , wiped the dashboard”
“So helpful, they called me back three times to keep me updated on delivery of the particular car battery I needed, and then quickly and smoothly installed it. Great service!”
“My wife and I had a great experience with my car salesman Brendan! Brendan was very friendly, knowledgeable, and never pushy. Audi Natick made the entire process smooth and stress-free. Highly recommend!”
“I have been taking my vehicle to Middlesex Auto Body for years to deal with small paint chips and touch ups - Jeff has always been super responsive and helpful even for small jobs such as these. He is very thorough and checks to see if there is any rust developing before repainting the touched up area. He does excellent work and has helped keep my car’s exterior looking like new and free from rust.”
“I had a great experience with Ivan’s Collision Center. The quality of the work was excellent, the delivery was on time, and communication throughout the process was clear and consistent. Very professional and reliable — I highly recommend them.”
“These guys are the greatest! Fairness, kindness, and reliability are thriving at Broadway Collision Center. They go above and beyond, and in their case this is not just a common phrase. They are truly excellent. Any time there is an automotive issue, I will be going to Broadway Collision! And, you should too…”
“Clay Auto Body, and our technician, Eder, were great! After being rear-ended, Clay/Eder worked with my insurance company and the car rental company to create a seamless experience. Everything was taken care of for me including coordinating rental pick up and drop off, both of which took place at the shop saving me so much effort.
The car looks fantastic! Eder found and addressed every issue. Clay Auto Body returned the car to me in such better condition than I left it.
I’ll continue to bring my repair needs to Clay and Eder in the future.”
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“This is my second time shopping here. Bought a used Audi in 2019 and a new VW Tiguan in 2026. Each time I have shopped here, they have been great. Will come back.”